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“Recently went to open up a new account. The Finiancial Rep who assisted me was very polite, knowledgeable and personable, while braking down the options for the type of account I was looking to setup.Thank you Katherine!”
“Every time we go in to the Sayville branch of Island Federal, we are met with friendly people. My favorite is Kim Colon. She is professional, knowledgeable, kind and efficient. She is quick to address and take care of our banking business. Thank you Kim!”
“I love visiting the Sayville branch of Suffolk Credit Union. Pam, Mary, Michelle, Jennifer and Kirsten all know me by name and are always so welcoming and friendly! It makes banking there such a pleasant experience and always brightens up my day. Thank you!”
“This MSR2 has a great work ethic and has a very big heart just based on her personality. Every time I come in she is welcoming and amazing with the customers I couldn’t think of a better person to help people and assist with their banking problems.”
8:30AM - 4PM
3125 Veterans Memorial Hwy #11, Ronkonkoma
Credit Unions
“This Ronkonkoma branch is my home branch since I made the move nearby.It is always welcoming to step into this small office with big service with staff who are all eager to assist. Don’t believe just me but look to all who enter.Many times they have gone over my expectations when I seek help and advice.Although I truly miss Elaine who is now enjoying retirement, the new branch manager Samantha has stepped up with sterling personalized service, advice and has offered me solutions with many aspects of financial stability.My main complaint of PAFCU is that there is no Fiduciary Financial Planner for members to plan their future as well as members, like myself, who deal with life after leaving the workforce.”
“We had the pleasure of meeting the best banking manager/specialist-ToniAnn Deutsch!! She sat and guided us thru a very sensitive transfer from Citibank to BFCU. Friendly, professional, and an all around knowledgeable PERSON!! Very much a part of the community...Thank you.”
“Recently was at this branch looking to open an IRA CD. The person I dealt with, Samantha, was extremely courteous and very helpful. And although I did not open a CD with TFCU Samantha gave it 100% to try to get me the best possible rate. Samantha is definitely an asset to TFCU!”
“I had such a great experience with Michelle Miller! She made opening a joint account so easy and painless. She was truly a pleasure I would highly recommend working with her with any banking needs! Our cards came in the mail quickly after opening our account.”
“This is a brand new location that just opened and saves me 15 more minutes than traveling to the Commack, NY branch. They did an awesome job with the design of the new branch. The staff are so friendly and helpful at this location. We love banking at Jovia.”
“good experience nice environment the tellers were pretty helpfull especially luis the one that help me out very charismatic and friendly person he gave me some advice to open a savings account i was pretty pleased with his service .”
“Patchogue branch: Fast drive up service, quick, professional manager response if you have an issue or questions, ATMs are very outdated and typically will not accept deposits, front door card reader access to lobby ATM hasn't worked in months! Nearest other branch locations require pretty long distance travel.HOT tellers!! :-)Online app: Fast, easy log in, user friendly, good format, fast real time posting of most transactions with the exception of electronic direct withdrawals. They take 24-72 hours or longer if a holiday is in effect to post as a pending OR completed withdrawal.Customer service call line: Pretty bad, not intuitive, confusing, difficult to navigate, long wait times, nearly impossible to speak to a live representative. No representatives available after 1:00pm, RIDICULOUS!!24/7/365 live customer service representatives are SOP with almost every other financial institution.”
“So generously inside the bank, they take care of you like family. I had a huge problem and they solve it in a few days. I got myself back and even better. Mr. Adams had helped me, and even more, to make sure I have the right account. Mr. Adams is a blessing if I need any help I will go straight to him. Always make sure you make an appointment so you will be taken care of. You either can go near your branch, call, or make an online appointment it will be better that way.”
“Great customer service, they were very helpful in getting my papers filled and notarized, changing my checkbook address and depositing a check all in one sitting. Thank you, Daniel!”
“Love the ladies at the bank. Always smiling! They also have super convenient drive up atm for midnight deposits and withdrawals. Bless you for being so close!!! ☻”
“I want to say, I went into the branch and talked to someone and we were able to come up with solutions that will work so I don't have to switch banks (which is such a hassle). The woman who sat with us very very helpful and pleasant, and even though they were busy we didn't have to wait long to sit and speak with her. We needed to open another account and were really torn whether to stay with them, but decided to give them another chance since we've been banking with them over 10 years. I'm hopefully optimistic that our issues are addressed and we can keep using TFCU as our bank. If that turns out not to be the case, I'll report back. They treated us like value customers and wanted to help, so that says something. Fingers crossed.”
“The bank is ok for what it isDid some coin counting which is free for account holders.I really like the new purple design!It's close to my home .But the location is bad.Just getting out , you have to wait at the light that takes forever to turn green.”
“Patient and helpful staff helped me just before closing without any complaint, very professional. My insurance company held up the process and they showed no sign of inconvenience or annoyanve.”
“Opened a HELOC with the help of Mary C Ashby, she's very thorough in making sure all of the information she has is correct. I will continue banking with BFCU.”
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“I have been using selden branch a long time,they are always courteous,Jared is very nice and accurate ,thank you for being so easy to bank with.i like the personal services,good to deal with people,not computers.”