“Although I have not been there before since I must try for the first time. I already found and bought a used Verizon ZTE Cymbal LTE flip phone from a Canadian thrift store Talize. I might take my phone to Verizon having this unlock for International use, even if I live in Canada. I know I believe and trust them.”
“My mom and I had a recent experience and had to get mom a new phone plan. Kevin, Pat, and JeffHelped us. They actually sat with us for about 4 hours to get everything perfect. They got mom a new phone and took her off another account. Jeff!! You are amazing you were very polite and very sincere. Kevin! Thank you for helping figure out how we could get mom out of the situation of being on someone else's account and helping mom break free from that hold! Pat!! You sat with us and listened. You help transfer all data to the new device and deleted from the old. The customer service we received other 2 visits to your store location was so pleasant. We were created as soon as we walked in, with smiles and by the time this was all done we left with hugs! Thank you!! Thank you so very much”
“Went to this store today and it was my good fortune to be served by a young man named Ryan Swearengen. I turned in equipment and asked how to handle my bill and what I could do to to continue with Spectrum as my provider since it had become unaffordable. He was extremely helpful and help me asses what channels I no longer needed. He also convinced me to add mobile services and add sports channels. A true asset to the company. I now watch some of the shows on the streaming networks included with my package Thanks Ryan !”
“Came in for a Pixel 8 pro case and the staff was helpful. This location isn't known for having the Pixel 8 or pro device in stock fyi and if you want that phone I suggest the Walden location.”