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July 2022
my wife and i recently visited the spectrum store and were blessed to have carolynn help us resolve some issues with my mother in laws account. carolynn is patient and very knowledgeable and she took care of all our problems. there should be more people like her in customer service positions everywhere!
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November 2023
Sign in Kiosk is not obvious when you walk in. Every person entering while I was there wandered around until instructed that they would not be assisted until they signed in.
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November 2023
Lousy service. Let 3 people ahead of us that signed in after we did. Employees were very rude and ignorant.