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“An old school, family owned hardware store still run by the original family to my understanding. I feel like there aren't many of these around any more and I'm glad to have Grimble's in Lockport!I had to get two keys made and get some screws for a dresser. The staff was very friendly and was able to give me exactly what I needed. The keys worked perfectly. I have had keys made here before and they were also perfect; I've had to take keys made at Home Depot back for not working properly on more than one occasion. I highly recommend Grimble's for your hardware store needs!”
“I like the setup of the store. Staff is very helpful and greet you on your way in the door. They will help you look for items. Great service and knowledgeable as well.”
“So, my wife bought new handles for our kitchen cabinets and drawer fronts. They came with 2 different length screws, but neither worked for the drawers.
The big box places just cannot do this level of specialty. John was our helper and he spent a significant amount of time with us. He crushed it! We bought the screws, went home and finished the project. My wife was happy!!
Even Ron Swanson would approve of this store!! (Historically he is a tough grader)
Thank you!”
“Such a helpful group of people! While biking on the canal bike path, I got a flat and was without an extra tube, pump, and only my credit card. The women inside helped me find the tubes and bike pumps. As soon as I got outside and tried fixing it, a gentleman with an ACE vest on said to me, "Give me that!" He took it and tried fixing it - unfortunately, still wrong tube, wrong pump. He told me to return both items and he would have someone pull up the truck and take me to my house or car or wherever I needed to go! How awesome! Saved me from having to walk five miles and taught me two lessons - 1. Don't forget my tube and pump 2. There really are nice people in this world!Thank you to the ACE hardware crew!”
“I'd have to say that the costumer service i receive from this HD is by far the best, "Natasha" is a go to employee she goes above and beyond to help. Thank You!”
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“Small town hardware store with most everything you'll need. Quality tools, materials and service is excellent. I've been going for years and never a bad experience. Their tool rental has a big selection and well maintained! Thanks guys!”