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March 2024 by Yiqing Liu
I normally don't write reviews but I have to write about the poor service. Sales associates were friendly but I was given a TON of false information. I don't know if they don't bother to check for me and just lied straight to my face or they just don't know their inventory...
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January 2024 by Jieun Nah
I normally don’t post reviews but was so disappointed by a recent trip to this store.I came with my mom to find her a dress for an upcoming wedding since she is a big lover of Issey Miyake. She was so excited to visit since we don’t have an Issey Miyake store close to us and we visit from out of town.Staff was extremely distracted with work talk staring at the computer and talking to each other but when customers are in store you should service them. When my mother asked a question about sizing, the young lady was dismissive, honestly felt like a fast fashion store with the level of dispresect here. Rather just shop online what’s the point of taking Uber all the way here, should have listened to reviews and go to Tribeca flagship store
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December 2023 by Supaporn Sukswasdi
The items is good but the service is very poor ? I prefer to go to Tribeca Location.
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July 2023 by Weizhen Du
My shopping experience there was smooth. They do offer discounts on the bags and I got my first I.M bag there, pleasant experience!
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May 2023 by Frieda P
Not sure which store handled online order, but I had a disappointing experience.On the day of receiving the order confirmation, I saw the item I ordered was updated right away, which means it should've been mine to be shipped.However, the following day, I received an email that my order was canceled. It is very disappointing!! Hope that it was not that someone bought it in person after I placed my order.... that would be ethically a huge mistake for the store!
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November 2022 by Christopher Wofford
BUYER BEWARD: Did not adequately describe returns policy (which is evidently 10 days). We are at 20 days and they're not being remotely helpful. Won't buy from them ever again.
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January 2022 by Nicole Louie
Great store with a friendly staff! They were so kind and helpful when I shopped there
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January 2022 by Daniela M
Iconic a must go when in NY if you love Issey Miyake
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March 2021 by David N.
I saw these pants in a recent issue of GQ. Essentially dress sweat pants you can wear anywhere and styled with anything! Confusing sizing. They are 1-4? I sent an email to the store and they explained the sizing. It is by height and the leg length. The pants are made with soft and supple and could easily fit any waist. I ordered them by mail from a local department store. They are just perfect. So nice, I just might buy another pair!
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January 2020 by Kai Ng
Please advise if you carry any of the Pleats handbags. I'm particularly interested in the purple color small size. Please respond. Thanks.
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November 2019 by Debora Levi
I love Miyake, forever, but the store is a disgrace , I came in trying to buy a Bao Bao, the young employee look at me confuse, I see the bag and grabbed it, I look at her and asked if she works there, then she decide to come over , the attention was so pour, that I left the store and got my Bao Bao online. Clearly not a Japanese customer service, more towards Nouveau riche.
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April 2019 by Aida J.
SoHo staple with great window displays. Small shop, recommended if you're a Issey fan.
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April 2019 by Catherine Gao
Good service
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January 2019 by Sophia Kim
Very kind employees happy to assist in a calm, small-sized space. Pleats Please offers the best pieces by Issey Miyake at a nice price point.
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December 2018 by Nina Zhong
v helpful staff tht introduced me to issey miyake’s history
