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May 2024 by Gina Forte
This is a special place, with a family feel that welcomes you right away. That type of feeling is so rare in business today. Honest, fair pricing and truly the highest quality work. We are repeat customers and will continue to be. Couldn’t recommend more for all you needs - new purchases and repairs!
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March 2024 by Megan Lohmeyer
The staff is so kind and knowledgeable about their craft, you can really feel the passion and love that's gone into this family owned business. Super quick turnaround on small repairs. My ring has never looked better!
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February 2024 by Dawn Rossi
We have been using Cowan Jeweler for many years now. The customer service, and quality, is the best. Recently had rings reset, the amount of time taken to make sure they were the right fit was amazing I am so pleased how beautiful, and how perfect the rings are! If you want the best, I would highly recommend Cowan!
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January 2024 by Cynthia Schubert
Exceptional jeweler. I have known Jeff and Denise for many years, and they are like family. I moved to OH, and I only trust him and his staff. Everything is done in-house. You will never be disappointed.
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January 2024 by Ethan Suby
I was very pleased with my experience. Everything was made so easy coming to get a promise ring for my girlfriend, and speaking about the service it’s the best i have ever had at a jewelry store. If you are in the market for any jewelry i recommend coming to Cowans they will always take care of you no matter what.
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November 2023 by Tazay Hill
Cowan's is the place to go in the Hudson valley. They really care for your jewelry like your a family friend. Reasonable price and great atmosphere. Thank you Cowan's
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October 2023 by Christina Colone
We had custom rings made and they turned out absolutely perfect. We appreciate the extra care and attention Jeff gave to our project - they were kind, trustworthy and thorough at every turn! Highly recommend.
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October 2023 by Shari Orton
We have been using Cowans for over 20 years and will go to no one else. The quality of their merchandise is top notch, the prices are so reasonable, but the nicest thing is the service. They treat you better than family. Don’t go anywhere else. This is the place you want to purchase your jewelry from. We moved to SC but come back here any time we need something or to have our rings inspected and cleaned that’s how good they are.Thanks for everythingShari and Paul Albertson
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July 2023 by Natalie Elias
Wow, Jeff and his team are incredible. I dont usually write reviews but they treated my mom, older sister, and I like part of the family. The whole staff came up to us and talked with us for hours. We truly felt special. Jeff and his wife are genuine and trustworthy. They care about the people who enter their store and care so much to make each and every customer happy. I even saw a woman walk in in tears hugging jeff thanking him for an amazing experience she had there. There was a little wait and Jeff checked on us every few minutes to make sure we were comfortable and assured us someone was working on helping us. He even walked us out to our cars and shook our hands to thank us for our business. There is a reason they have been in business for so long! Thank you Jeff and your amazing team!
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June 2023 by Joy Betti
I went to Cowan’s jewelers to sell my jewelry and I was treated with respect and care. The jeweler was very knowledgeable and caring. He explained everything to me about the process of selling my jewelry and even went above and beyond making sure that my needs were met. He and his wife were very pleasant and patient with me and made sure that I was truly happy. I highly recommend this jewelry store for all your jewelry needs . I will definitely be returning there in the future for all my jewelry needs. I absolutely loved my experience there!! It was a true Joy!!
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May 2023 by Alexis Corcoran
Love love love this store. I came in with two rings, one being my fiances grandmothers, to be resized and cleaned. And they look brand new! They are beautiful and I cannot wait to wear them on my wedding day. I've never gone into a jeweler before and felt like family. The team is so welcoming and comforting that I knew my rings were in good hands. I'll only be visiting Cowan's in the future.
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May 2023 by Michele Padluck
I went to Cowan today for the first time with 2 watches that needed batteries. Everyone there was pleasant and friendly and very professional. Took great care handling the watches and replaced both batteries while I waited which I really appreciated and didn't charge me a fortune. Highly recommend them and I will use them again!
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April 2023 by Valarie Robinson
I recently had the pleasure of meeting the owners and staff at Cowan’s Jewelers in New Windsor. I had the best customer experience I’ve had in many years. Everyone was knowledgeable and made me feel I was the most important customer they had. I had a great time I didn’t want to leave. Anyone who needs fine jewelry, or watch batteries replaced or have questions regarding selling gold - this is when you should go. You will get honest answers great prices and amazing customer service.
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March 2023 by Lori Graziano
I wanted to get my engagement and wedding rings reset for our 25th wedding anniversary, but could not trust this special project to just anyone! When researching jewelers, I saw that Cowans had over one hundred five star reviews. I figured I could at least go in for a consultation! When my husband and I walked into Cowans we were warmly welcomed by the owners, Jeff and Denise. Jeff spent a lot of time listeningto what I wanted, showing me a variety of options and giving me his professional insight into how I could get the exact result I was looking for. I left there feeling completely confident that Jeff would bring my vision to life ... He kept me abreast of the entire process along the way. Jeff created a custom wedding bandfor me and upon completion had me come in to be sure it was exactly what I wanted before continuing on with the setting for my engagement ring .I went to pick up the completed project yesterday and it FAR EXCEEDED my expectations! If I could give Cowans 10 stars I would! Jeff and Denise are experts in their field and are wonderful people- they are warm, friendly and professional- My husband and I are now customers for life!! Thanks Jeff and Denise , for making this such an enjoyable experience!!!
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March 2023 by Daniel Croce
Excellent job repairing a watch for me. Very friendly, excellent service. This is the first time I've been there and the reviews are very accurate. I would highly recommend stopping by and checking them out. Nice to see a family business that still understands what it means to take care of customers.