“Jo is amazing! She is very professional and patient with all the customers. Went here twice to do and rental and each time she was on point. I was in and out in less than 20 minutes.”
“Choosing RealCar for our family trips has always been a great decision. The Escalade we rented was spotless and spacious. Their service makes every trip from NYC a pleasure.”
“Excellent experience getting my car with Alex from Carzoom Auto Group and excellent service and friendly environment. Whoever needs a car he help you to get good car. Please Patient With Him ????”
“This place is the best, the owner is very helpful and works with your time. He let us drop off the car Sunday (normally closed) and came to take the keys. Overall it was a great and easy experience.”
“If you ever looking to rent from tower, please make sure you speak to Carlos or Carolina really dope, and down to earth people. They will make sure to get you in the right car and if you have any problems, they will fix it asap”
“First off, I wanted to start by saying how thankful I found this shop because not only did they treat me with utmost respect, they repaired my car; polished it, making it look factory new. This will always be my go to spot. Appreciate the team and owner!”
“Couldn’t be more impressed…Sam was very accommodating throughout the entire process. I Highly recommend Drivo for your next rental. Amazing rates and superb service!”
“Diana was so helpful assisting me on my first experience with Drivo Car Rental. She was also patient with my language and helped me complete the whole process. Great customer service.”
“Dave Matthews at the JFK location, is amazing!!! Very professional... One of the main reason i come back to this location.
Malachi is always helpful as well”
“Great experience. I highly recommend this company. Shout out to Carla, Ron and the rest of team there for the easy rental process. They work with you and have a great selection of cars. 10/10 service from what I’ve personally experienced. Thanks again! Will always come back to BSD as a customer!! ? give them a shot, you will not regret it!”
9AM - 6PM
469 Troy Ave, Brooklyn“I return my car here. Process of returning a car is not as fast is normal Hertz returns at seen. Also the location is too far from the airport so you better plan at least 15 minutes for the ride to the airport. There are shuttle services to the airport so nothing to worry about there.”
“I would recommend everyone to BIRACS, the owner is very understanding and fair. If I came across any issues he made sure to fix it promptly. Thank you for everything!”
11AM - 4PM
4319 Van Dam St, Queens“This place does miracles! My credit wasn't great but they helped get the Escalada I've always wanted! Customer service was amazing and they delivered the car to me! Very happy.”
“Great personnel and everyone is truly customer oriented ready to help at any moment. Right from the start with the shuttle driver and ending with gate personnel everyone is friendly, and doing everything to help.”
9AM - 5PM
35-33 93rd St, Queens“Hands on Customer service, great prices, and reliable vehicles. I've rented from other companies before and none could compare to this company. Is the attention to detail for me, and to get into a clean vehicle, fresh outta service was a breath of fresh air. This is how the TLC rental business should be. Thank you to Xavier and Eric for helping me get back on the road much appreciated.”
“Wonderful customer service from start to finish. Friendly, helpful, and a pleasure to work with. We rented the car for a family vacation and it happened to be my son's 18th birthday when we dropped the car off - they actually wished him a happy birthday and shook his hand! It may not seem like much but these days that type of personal attention goes a long way. Will definitely rent from them again. Thank you!”
“Greetings, I would like to rent a vehicle with a TLC license plate but I have only had a license here in New York for 2 months. Could I apply even if I pay extra for the insurance company?”
“I recently returned a rental car at JFK Airport with Alamo, and I was very impressed with the service provided by Zyaire, the customer representative. He offered exceptional customer service, making the process smooth and efficient. Zyaire checked the vehicle quickly and thoroughly, all while maintaining a friendly demeanor and a constant smile. His professionalism and positive attitude made a great impression.
I’m very happy with Alamo Car Rental. They gave me what they promised. The service was really good, the car was clean, and they didn’t waste any time both in Washington DC and upon return at JFK Airport. Thank you, Zyaire, for the excellent service!”
“Bryan's Auto is a very professional and caring place of business. They are honest and trustworthy and provide great services. They are not out to rip you off like some of the other establishments I've been to. They are willing to work with you and make you feel comfortable returning as necessary. This was my second time doing business with them, as I was recommended by my niece. I will continue to do business with them in the future. They are truly a blessing and definitely Heaven sent. Humanity and wholesome people still exist. Angels on Earth. God bless and thanks again.”
“They are best company in New York.Specially Ms Ladies and Mr John are always good taking care any kind a matters.They are focus customer satisfaction not just money.They have perfect payments system and close garage.If you need any service they are always available and handle your car asap ! Have a lovely year.I hope to work with you again.”
“The service attitude is very good, and the after-sales service is also very good. The beautiful girl is very enthusiastic. If you have any questions, you can contact her. She is very nice. It is a very good car dealership. If you have friends who want to buy cars, you can call her. ?”
“Special thanks to Empire of the Bronx for providing the rental of a 15-passenger van for my VanGo Transportation Services during the Total Force Athletics Youth Sports Outing to the Barclays Center. The van was comfortable and clean, and the attention to detail from the staff was outstanding. They truly live up to their name! We will make our next rental with them.”
“There was a little issue during the end of my rental with the rate. But after talking to George, and fixing the issue I was more than satisfied with the experience and would rent again from this location.
The car was clean, a few bumps (as expected given I rented a pick up truck) and a fairly recent model.”
“I recently rented a car from Enterprice and had a positive experience from start to finish. Booking online was straightforward, and I received the car I had selected. A day before my rental date, they called to confirm everything, which reassured me that my reservation was in order.
One thing that stood out was their transparency about the deposit requirements, which they informed me about well in advance. On the day of pickup, the staff patiently walked me through the rental agreement and inspected the car with me, ensuring that I was comfortable with everything before I hit the road.
Returning the car was just as easy; there were no surprise fees or charges, which is always a relief. Overall, Enterprice provided excellent customer service and a hassle-free rental experience. I would definitely recommend them.”
“I recently leased a Dodge car through this car leasing service in West New York and had an exceptional experience. The process was quick and easy, and the staff was incredibly accommodating. I would definitely recommend this service to anyone in need of a car lease.”
“Best rental car company I have ever dealt with (and I have pretty much been with them all). My rental was a little rocky at first but they were very kind and apologetic and did everything possible to help me quickly. The gentleman where I returned the car were so nice and supportive. Someone hit me and ran away from the scene right when I was about to return it so I was very shaken up and the gentleman did everything they could to reassure me and make sure I was ok. Will definitely rent from them again!”
“Awesome experience! It was the day of the Crowdstrike airline disaster. Five hour wait to get off the ground in Cincinnati. Luggage misplaced - 2 hours to get luggage. My flight from NY to Burlington VT was then cancelled. Rental cars were in short supply. Steve, at Entrerprise, was our hero!!! He found us a SUV that had just been returned and saved the day. We drove 6 hours to Burlington VT. Very grateful for Steve making the extra effort. Thank you Steve! Thanks you Enterprise!”
“Had a very positive experience renting from this location. Customer service was professional and fast and the staff were very friendly and nice. Would definitely rent from here again.”
“I have rented from this Enterprise location twice, and I had a seamless experience both times. Both cars were clean, ran well, and were equipped with Apple CarPlay. The staff was friendly and helpful and called a day ahead a time to confirm. They are also very efficient! The location is really convenient and is now the only location I will go to in the city.”
“I rent from Enterprise Rent-A-Car at Metropolitan Avenue frequently, and every representative at the location is professional, helpful, and extremely polite. I will continue to return here for my car rental needs.”