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“Truly a wonderful customer service experience. This was my first time applying for a passport and I needed some extra help. I can not say enough about Sukh .She was beyond kind , Helpful and most professional. Instead of rescheduling the appointment she took the time to help me .I am most grateful and I hope she is rewarded for outstanding customer service. Thank you so very much”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“Line moves fast. Isabella, the lady with the unkept hair, and sunken eye bags is rude and dry. Whereas, the woman with long grey hair is quick, kind and straight to the point. I didn’t catch her name it starts with a M, but give her a raise!”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“Had to reapply for my passport, and had the pleasure of working with Vanessa. She was absolutely awesome and made the whole thing so quick and easy. She was friendly and patient and made sure that everything was done correctly and efficiently. Thank you!”
“Perfect small town post office that is never crowded and the main mail lady is always super friendly.
Always have plenty of stamps, and service is fast.”
“The workers at this post office are very nice people and they always try their best, however I run a local business and depend on my mail in a timely fashion per the app. When I lived in Seaford, the app was 99.9% accurate and my checks always came. At North Bellmore, they are always understaffed and worse on holiday weeks. There needs to be better staffing by management, so PO Box owners can get mail in a timely fashion. This is an organization that should be more on top of things. The public depends on this. When the economy is tight like now, timeliness matters more. I’d love to see mail put in the boxes quicker so we don’t have to wait days extra. If the app was 99.9% on time in Seaford that SHOULD translate to all towns locally.”
10AM - 5PM
1 Store Hill Rd Unit B, Old Westbury
Post Offices
“Great location and service. It's a plus since the wait times are not long at all in this location since it's not as populated. If you're in a hurry to mail something out and you're in the area, I'd suggest checking this location out. They only allow one person inside the actual office at a time because of COVID and since it's on the smaller side.”
“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”
“This post office is great . James was super helpful and took his time to help me with my questions and prices . Going to the post office can sometimes be an anxiety inducing process. But this location is very cozy and usually isn’t packed with a line . I’d recommend going to this location if you are in the area for your postal needs. Once again James who was working the front was totally chill.”
11AM - 4:45PM
102 Hofstra Northern Blvd, Hempstead
Post Offices
“This morning I called the Fulton Ave Post Office and asked for help finding a lost package. Both of the gentleman I talked to on the phone were kind, efficient, and helpful. An hour after I called, the missing package magically appeared. . .Thanks to their efforts. This is without a doubt a 5 Star Post Office!”
“This is my local post office. I’ve always had great experience with them always went above and beyond letting my son use the restroom one time it’s a great location that the staff they are very friendly and knowledgeable and asked the truth.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“I don’t live in this city, but I called this post office for assistance with a package I’m sending to this city. I didn’t catch the name of the guy who answered the phone, but he was incredibly helpful despite being quite busy. I appreciate that he took the time to help me out with concerns regarding the package while he was busy.”
“Super friendly staff, the place was a little busy but that's to be expected this time of year. The lady behind the counter made sure to help me make the right choice in shipping my package, giving me multiple options. The location itself could probably use an update, but given it's a government agency that probably won't happen for another 10 years.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“I was there today with my Toddler i had a Passport appointment and the 3 ladies were so nice and friendly and helpful, thank you so much for helping me and for being so sweet to my little princess .”
“Most of the people at Farmingdale Post Office are Great people. Like every other job you always have a couple of people that are having a bad day !
I feel bad , your the only one there because other people are on break, lunch or call out sick.management Will not put anyone else at the windows and Will not jump in even with a long line !!!”
“This group/staff, although in the neighborhood, don't seem connected... very antisocial whenever I visit.. no smiles, no eye contact, no cordial conversation.. it's unfortunate.”
“Post offices generally give me anxiety and I try my best to steer clear of them due to awful past experiences. This time I had no choice as I needed to get my passport renewed and I had to ship out a return. Fortunately for me the staff here (Darvin clerk #38, and Yinney (pronounced Jenny) were actually the friendliest and most helpful post office clerks I have ever met in my life. Darvin even made some jokes that made me laugh and eased my anxiety. What’s more impressive about their amazing customer service is that there were only 2 people doing everything. It was obvious they were understaffed but that didn’t stop them from being nice to literally everyone. I see the post office has improved and I’m glad they hired these two really great people!”
“I think you'd probably have a good experience at any post office outside of Brooklyn. That being said this was my second or third time at a post office in LI. I had a great experience at this (Carle Place) post office yesterday. The postal worker was very polite and patient as she handled all the mail I had to send out. The office is very clean and inviting (again, if you've been at post offices in Brooklyn you definitely can make the comparison). I came in the early afternoon on a weekday and found a lot of street parking.”
“I would like to advise that I have an excellent mailman comes early with the mail I’ve always been lucky with different mailmen but Luke is great and reliable. 10 Academy lane Levittown ny 11756”
“I had absolutely best experience here . Very helpful people , specially I would like to mention about the lady I met Ms . Rose . She was so kind and considerate and took my son passport application inspite of the fact that I had an appointment issue before going there .
Thank you Ms Rose for your help !”
“This is the best usps location I have ever visited.
Staff here is so nice and helpful. They greet every guest. Brian was really helpful. I am so glad that I came to this location.”
“Really convenient location for me. Hours could be better during the workday but I make do. The worker is always very kind and easy to work with/get you what you need. If you have packages delivered to there they kind of just sit on the side which doesn't seem safe. I wouldn't know as I've never got anything sent to this location. It's located on the bottom of the office building”
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“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”