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8:30AM - 4:30PM
9212 River Rd, Marcy
Banks
8:30AM - 4:30PM
937 Seneca St, Rome
Banks
“The best financial institution around!Staff is always kind, personable and helpful in person as well as over the phone.Stephanie, Debbie, Gina are the best tellers around!Laura has become a friend that has helped us many times through the toughest situations and Karen is an equally great bank manager.I've never encountered such awesome individuals - in Hawaii, where I'm from or here in upstate NY.”
9AM - 5PM
222 Genesee St, Utica
Banks
“Great place, great customer service. I always have a positive experience here. Besides supporting a local bank, I like using this bank as a sign of appreciation for what they do for this city, such things as a New year's eve event and much more. I highly recommend this bank for everyone.”
9AM - 4PM
1 Herkimer Rd, Utica
Banks
“I've had an account for a year now and I really enjoy banking with M&T. I don’t often go inside the branch but when I have the Tellers have been very friendly and willing to help. I love the M&T app as it’s super fast and it is well designed. The only issue I encounter with M&T regularly is that the ATMs can be finicky with depositing cash. If I were to guess every 4 times I deposit cash it spits two or three bills out that are in perfect condition. If I go to a different ATM it will usually, accept the bills. While it's a minor inconvenience in the long run it does get frustrating. Otherwise, banking with M&T is a breeze. When I was younger I wasn't as responsible as I should have been with my bank accounts and I ended up bankless for a while. M&T giving me a second chance allowed me to regain financial confidence and has made life in 2022 so much easier.”
8:30AM - 5PM
4311 Middle Settlement Rd, New Hartford
Banks
“I have had a very good experience to date with GPO. I have had good experiences with the staff,who are always ready to help with any questions that I might have. They are pleasant to deal with and very friendly.”
“I am thrilled to give GPO Federal Credit Union a glowing five-star review, primarily due to the exceptional and professional service provided by Mirsada. Here's why I highly recommend GPO FCU:Mirsada's service at GPO Federal Credit Union is nothing short of exceptional. From the moment I stepped in, her professionalism and dedication to customer satisfaction were evident. Mirsada went above and beyond to address my financial needs, providing expert guidance with a friendly demeanor.The level of knowledge and expertise Mirsada possesses is truly commendable. She took the time to thoroughly understand my financial goals and provided tailored solutions that exceeded my expectations. Her ability to communicate complex financial information in a clear and concise manner is a testament to her professionalism.Beyond the excellent service, GPO Federal Credit Union as a whole has proven to be a reliable and customer-focused financial institution. The seamless experience, combined with Mirsada's personalized attention, reflects the credit union's commitment to providing top-notch service.In conclusion, GPO Federal Credit Union, with Mirsada's exceptional service, has earned my trust and loyalty. For anyone seeking a financial institution with professionalism, expertise, and a personal touch, GPO FCU is the way to go. Five stars well-deserved! Highly recommended!”
“PLEASE GO TO BOTTOM FOR UPDATE. Received a fake $100 bill on 5/17/24.Bill was in a large withdrawal that I used to pay off a loan at Access Federal Credit Union 1/2 hour later in Clinton. Customers beware. (I suggest cashier's checks but kind of stinks that my own financial institution passed a fake bill to me, I expect my bills to be legitimate when I go to a bank). Been a CBNA customer for 13 years, have to say Im pretty disgusted that my own bank didnt look out for me. And yes the Access withdrew $100 from my account so I'm now out the $100 because I have to write a check to make sure my account doesn't get overdrawn at Access.
UPDATE: The branch manager Julie contacted me and we had a very positive conversation about the situation that unfolded. She took the information, investigated and talked with her bosses. We reached a positive solution that was fair and just. Julie was first class, and genuinely cares about her customers. That is why I have changed to a 5 star review and want her to be acknowledged for her stellar customer service skills.”
“Thank you, Lucille for taking care of my question quickly. You are very professional and we are so appreciative. Anything we need in the future we will direct to you! Thanks again!”
“M&T bank has been my bank for several years! 5 star type service, each and everytime! From the manager, to the account mananagrrs, to each and everyone of the wonderful ladies, who always greet me with a smile, and a "warm welcome and how is your day going"? They always make me feel welcome and they stand watch over any and or all of my accounts, watching for suspicious activity! You have the very best working in the New Hartford, Shopping Center Branch..”
8:30AM - 5PM
2711 Genesee St, Utica
Banks
“I am 74 years old and have had experience with quite a few banks over the years. GPO at 2711 Genesee Street in New Hartford has by far been the very best experience I have ever had. I have had quite a few opportunities to be helped by Spencer Sierson, because in the last two years, it is the first time I have ever had to be on my own. She has been incredible. Extremely patient, knowledgeable, friendly, and willing to help in anyway she could. I cannot say enough about the invaluable service she and others have given to me at GPO.”
“great bank. great employees. i just wish they would plant a bunch of salt resistant trees around the parking lot for shade in summer and for aesthetics because there are so many wonderful trees in downtown clinton but the AFCU-Kinney Drugs & back of Key Bank section is quite barren of trees.”
9AM - 4PM
231 Hill Rd, Rome
Banks
“I've been with Americu for close to 30 years and they have been very helpful over the years with many auto loans, personal loans, mortgage and a mortgage refi when the rates dropped, their idea, not mine. Good to do business with a local bank.”
9AM - 4PM
1125 Mohawk St, Utica
Banks
“The tellers and personal bankers were very friendly and helpful to both me and my mom. I highly recommend this bank if you want fast and efficient services done right. 10/10.”
“Went to see the notary at this branch after a bad experience at the hill rd branch i met with the notary representative jeanna she was fantastic and helped me avert a future financial crisis.she was accommodating and professional while simultaneously offering peak customer service she made my banking/notary experience as smooth as possible i will now only frequent this branch in rome. americu do all you can to keep her shes fantastic.”
“This is the only bank that gave me an opportunity for a loan when no bank gave me a chance im grateful for this bank because of them I’m an option trader in the stock market today thank you guys for i’m eternally grateful my loyalty is yours .”
8:30AM - 4PM
160 Brooks Rd, Rome
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“Very easy to conduct business here. The staff is attentive to your needs and answers or gets the answers to all your financial questions. Friendly place to do your banking.”