10AM - 8PM
33-02 21st St, Long Island City“Great staff, everyone for the most part attentive to all customers needs. Andres was very very helpful in my account which was difficult to begin with. Marz was a please to when Andres wasn't available.”
“I visited this location to switch my phone number from a different carrier to T-Mobile. Bera was extremely patient and helpful. Initially, it was somewhat confusing because the owners of my family plan were in another state, but Bera told me exactly what he needed from us. At the end, he also ensured that both my phone and Apple Watch were connected properly before sending me my way. The only nitpick was that the process took about an hour and half; it appears T-Mobile doesn't grant much authority to their in-store employees, necessitating a call to a T-Mobile agent for most actions. Overall, I was pleased with the service and the store helped me complete my errand successfully.”
“jenny is a cool representative* she is an honest employee. She hooked me up today and gave me all great deals. Walking out the door with a Motorola G. thank you Jen for helping me.”
“I was served by a girl with short hair, I don't remember her name well, something like that… her treatment was excellent and she was really very patient and kind.”
“One of the best experiences i had in a cell phone store. Yes the area seems a little tough but it's very upscale. The store was very accommodating and prices were the best I've compared. Will be doing business again and again.”
“Customer service was great! I didn't know how to operate android phone as I had always iPhone.but the lady named Fahmi patiently showed me everything I needed.Good customer service.”