10AM - 8PM
410 Tarrytown Rd, White Plains“Mark was professional and helpful in explaining the difference between the different types of mattresses to my husband and I. Although we planned on looking, we ended up buying two! Hopefully, we will be as happy with the products (when delivered) as we were with the service we received.”
10AM - 8PM
1903 Bruckner Blvd, Bronx“I went to Mattress Firm store on Bruckerner Blvd. I spoke to & was attended to by Franklin. He was attentive but not pushy. He showed me multiple mattresses & explained individual information on each mattress etc. I finally made my mattress selection. Then he explaned how I could make the purchase. I decided to finance & was approved quickly. I truly recommend going to Mattress Firm.. for its personnel knowledge & professional courtesy.”
“I went into this store on a mission for a new bed, after recently having surgery on my back, and Sam the man was a great big help and i was able to purchase a new bed that same day. It also was delivered the next day with no issues. His staff/team were very helpful as well over the phone and the delivery guys Frank & Rudy were terrific! I recommend this store to anyone looking for a new mattress/bed.”
“Venus was magnificent and so was Daisy. Both women welcomed me with open arms and made my selection very enjoyable. They knew my need and they nailed it perfectly. Once again thank you Venus and Daisy.”
“We purchased a Beauty Rest Hybrid Queen and box springs with Tony's help. He was very good at what he does, helping us through the many options to find the right one for us. polite, cordial and expert, no high pressure. We were delighted with the experience.John and Penny Barr”
“We went to the Hartsdale, NY store and worked with Maria who was amazing. She was helpful and followed up by sending email status updates. Delivery was amazing as well - received updates on the delivery date - delivery men were also amazing, neat and polite. Love my furniture! Highly recommend shopping at Bassett! Thanks Maria!”
“I had the pleasure of shopping for furniture at my Airbnb locally and I have to say, despite some of the negative reviews about delivery and service, I had a phenomenal experience with this establishment! Prince, the owner of the showroom was so pleasant and helpful that he personally helped us with listening to our needs and not up sell anything to us with his interest in mind. The quality of furnitures I ordered and mind you...I ordered quite a few...they were beyond my expectations and was delivered on quick promised dates and with a service with a smile. I hope I generously tipped the delivery guys who were so respectful and accommodating. Prince kept me informed of all the crucial time lines and furnitures were delivered spot on and was set up as promised! I am a Realtor by profession and deals with many people from different walks of life...if price, quality and service is the top of your priority which I imagine is no other way...this is the place to shop! Quality furniture with prices that can't be beat. Every one of my friends were shocked with the quality and prices where they paid thousands more! Give this local establishment a honest shot and I assure you Prince will make sure it's done the right way! I am a customer for life and will refer them for any opportunities I get. Did I say they have a great website with all things home decor related! Thank you Prince again for being a gentleman! Wish more people were like you!”
“Had an exceptional experience with Nancy. She patiently guided us through the Tempur mattress, and we found our dream mattress. She made the process easy and smooth. Highly recommend working with her if you stop by the store.”
“Teddy was an amazing sales representative. He was patient answering all our questions and concerns. I loved the fact that he wasn’t pushy or following us around the store.”
10AM - 8PM
262 Boston Post Rd Suite 2, Port Chester“I’m a loyal customer to mistress firm. Loved working with John he is very knowledgeable and very respectful. Best salesman I worked with thank you for your the best I will be coming back for all my mattress needs.”
10AM - 9PM
2264 Bartow Ave, Bronx“I’m so satisfied with the workers who came and put my bed together. They were very friendly and they explain things to me that I needed to know and they were very clear. I love my new mattress. I will be shopping here again.”
10AM - 8PM
2350 Central Park Ave, Yonkers“My customer representative was professional and respectful during my visit. His knowledge and understanding of what I needed was on point. I'm thankful and appreciative for is help.”
“Such an easy experience! Love the staff. Needed a box frame and had the delivery set up within minutes. The staff remembered me from last year and knew my name! Great store.”
“My sleep expert, Joseph at the Eastchester location, was really great. He showed me several mattresses that fit my criteria’s and explained their differences. Then Joe figured out the best pricing for the mattress I chose and the deal was done. Great customer service. Way to go Joe!”
10AM - 9PM
1 Maple Ave, White Plains“Great variety of items we were interested in. It’s the personal assistance that makes it a wonderful experience. You don’t get that online. If you visit - ask for Tim. Very knowledgeable and showed us exactly what we were hoping for.”
10AM - 7:30PM
1550 Westchester Ave, Bronx“I DELT WITH ANGLE BROTHER WAS VERY HELPFUL HE WRK WITH ME .THE DELIVERY ON TIME QUALITY OF THE FURNITURE WAS EXACTLY WHAT I THOUGHT MATTRESSES FORM DRESSERS STRONG N SOLID WOULD VERY VALID PPL”
“I had a great experience shopping here when I first moved to the area. Helpful staff, great product and super fast delivery. The showroom is small but they were in stock on several great options and we were able to schedule delivery for the day of our move. On that day, I panicked and thought I had ordered the wrong size mattress and they agreed to switch it out at no cost. Luckily that wasn't necessary but I mention it to say that these are really nice people. Highly recommend!”
“Walked in to sample a few mattresses and walked out with a S&F LUX ESTATE KING. Tina was very informative, patient and I never felt any pressure to purchase. Thank You for the time and sale.”
10AM - 7:30PM
4000 Boston Rd, Bronx“Friendly customer service great deal, amazing mattress. Picked up my call every time I had an inquiry thank you for everything. Many blessings to you and your business. God bless. – ACH.”
“It’s my first time ever getting my own furniture so I really wasn’t sure how to go about it or what to get but everyone in there was very kind and took the time to make sure I know what I wanted and got what I liked. Especially Sochi she was a big help in getting the things I wanted if you go there I would recommend Sochi. I will definitely be back to get more furniture from them”
“June Rayhan was a delight to work with. He was patient, caring, intelligent, knowledgeable, and personable. He made our visit successful and we are happy to have made a purchase from him.”
“I had a great experience with looking for a new couch and I found one that I liked after looking and sitting on two couches. Jesse is a great guy because he answered the questions I had about the couch, he gave me his opinion of which of the two couches he would get because one of them I favored and the other one I somewhat favored but not so much. He went through the paperwork with me and explained the moving process well. I'm satisfied and if I need to go look or buy another furniture I will go back to La Z Boy.”
10AM - 5PM
309 Main St, Port Washington“One of my favorites shops for furniture, home decor and accessories. The owner, Susan, has an amazing eye for design. Love working with her and the whole staff there!”
10AM - 8PM
38 Nardozzi Pl, New Rochelle“Eric ( the vendor) was professional answer all our question about the mattress we need . And after 15 minutes we bought it . Happy to buy in that New Rochelle store!!”
“I have a rare chaise sofa. It was created by Donghia, and it is considered a museum piece. It has an unusual shape with two backs facing opposing directions and the fabric which needed to flow was patterned. After reading all their reviews I took a leap of faith. I couldn't be more pleased. IT IS FLAWLESS! Absolutely perfect.”
9:30AM - 9:30PM
449 Tarrytown Rd, White Plains“went here to ger something for my husband for Father Day. He loves getting pedicures with me, so i saw this foot and spa foot bath. I didn't even think about opening it up to look inside. The next day i gave him his gifts and IT WAS USED. We thought it was dust at first but then we saw bottle caps inside. So im assuming someone returned it and the staff never looked inside to see if everything was in check. Someone could have put nonsense in there and returned it. The place is great and nice staff, i got a refund of store credit but i think when customers returned prodcuts it should be check through thoroughly.”
“I had excellent experiences at the Safavieh Chelsea store. My salesperson, Nazila Dilmaghani, was professional, friendly, and incredibly helpful! She was so patient in showing me several rugs, as I went back and forth with my decision making. She helped me with pros and cons of chairs and when I made my choice, picked out exquisite pillows to pull out colors in the rug.
I highly recommend working with her!!”
“Seriously, the best shopping experience of our life. Diana was extremely knowledgeable, professional, and fun to work with. She really knows her stuff! She showed us everything we needed to see to make the absolute perfect choice for our specific needs. No detail was overlooked. Will recommend the Mattress Firm and Diana to everyone we know.”