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“I truly love the customer service experience they was very nice and was able to give us lots of choices to think about. So my fiance and I decided come back and get the bed set best for us. I love my bed. The delivery was ok. It was a raining day so It was a little longer waiting for it to received that day. I thank you so much and I am coming back again I have my eye on that futon. Thanks”
“Seriously, the best shopping experience of our life. Diana was extremely knowledgeable, professional, and fun to work with. She really knows her stuff! She showed us everything we needed to see to make the absolute perfect choice for our specific needs. No detail was overlooked. Will recommend the Mattress Firm and Diana to everyone we know.”
10AM - 9PM
2264 Bartow Ave, Bronx
Furniture Stores
“I’m so satisfied with the workers who came and put my bed together. They were very friendly and they explain things to me that I needed to know and they were very clear. I love my new mattress. I will be shopping here again.”
“My family and I had the best experience buying furniture for our new home yesterday! LaQuilla (Q) went above and beyond with helping us to find the perfect pieces and she was so patient and kind. Highly recommended!”
10AM - 8PM
2350 Central Park Ave, Yonkers
Furniture Stores
“My customer representative was professional and respectful during my visit. His knowledge and understanding of what I needed was on point. I'm thankful and appreciative for is help.”
“We purchased a Beauty Rest Hybrid Queen and box springs with Tony's help. He was very good at what he does, helping us through the many options to find the right one for us. polite, cordial and expert, no high pressure. We were delighted with the experience.John and Penny Barr”
10AM - 8PM
410 Tarrytown Rd, White Plains
Furniture Stores
“Mark was professional and helpful in explaining the difference between the different types of mattresses to my husband and I. Although we planned on looking, we ended up buying two! Hopefully, we will be as happy with the products (when delivered) as we were with the service we received.”
“I visited other stores including Mattress Firm in my research for possibly buying a new bed. I was discouraged by the attitude and approaches of sales persons in some stores including yours and/or the limited sales options of some. I last visited your co-op city store and was welcomed by Mr. Roberto Binas whose professional courteous approach encouraged me to ask questions and tried out mattresses. His knowledge and expertise was evident in the manner in which he answered all my questions without insulting my intelligence as others in other stores had. He was also not pushy and proposed options in my decision making process . His patience allowed me to make a final decision and I was particularly very pleased to communicate with a Latine person and switch back and forth between Eng/Span/ Spanglish, which demonstrated his cultural competence/ sensitivity. Purchasing a mattress is like no other purchase , I applaud Mr. Bines skillset and his relaxed respectful professionalism”
10AM - 9PM
1 Maple Ave, White Plains
Furniture Stores
“Great variety of items we were interested in. It’s the personal assistance that makes it a wonderful experience. You don’t get that online. If you visit - ask for Tim. Very knowledgeable and showed us exactly what we were hoping for.”
“Tina ( Associate) helped me find the mattress for me with no problem. The price was very good. She was very personable and professional. I appreciate her very much.”
10AM - 8PM
1903 Bruckner Blvd, Bronx
Furniture Stores
“Frank was so helpful and very patient with us while we made our decision on our mattress. We have looked at so many by the time we ended up at Mattress Firm. Frank made the decision so much easier for us. Not to mention the prices were incredible! Would recommend 10/10”
“My sleep expert, Joseph at the Eastchester location, was really great. He showed me several mattresses that fit my criteria’s and explained their differences. Then Joe figured out the best pricing for the mattress I chose and the deal was done. Great customer service. Way to go Joe!”
“I’m a loyal customer to mistress firm. Loved working with John he is very knowledgeable and very respectful. Best salesman I worked with thank you for your the best I will be coming back for all my mattress needs.”
“Working with Maria Ciringione was great! We’ve gotten a couple of items from her including our kitchen table and chairs and a custom couch and ottoman set. Maria has a great working knowledge of Bassett’s inventory, makes great recommendations and is incredibly patient with her time. You can tell that she genuinely cares about her customers and ensuring they get the absolute best! Would definitely recommend a consultation with her!”
“Had an exceptional experience with Nancy. She patiently guided us through the Tempur mattress, and we found our dream mattress. She made the process easy and smooth. Highly recommend working with her if you stop by the store.”
10AM - 8PM
38 Nardozzi Pl, New Rochelle
Furniture Stores
“Eric ( the vendor) was professional answer all our question about the mattress we need . And after 15 minutes we bought it . Happy to buy in that New Rochelle store!!”
“The employee us are very helpful and understand on what we want in a furniture and at the same time concern with our budget too which is very helpful I would recommend this team always great experience buying furniture here”
“I had a great experience with looking for a new couch and I found one that I liked after looking and sitting on two couches. Jesse is a great guy because he answered the questions I had about the couch, he gave me his opinion of which of the two couches he would get because one of them I favored and the other one I somewhat favored but not so much. He went through the paperwork with me and explained the moving process well. I'm satisfied and if I need to go look or buy another furniture I will go back to La Z Boy.”
“I had a great experience shopping here when I first moved to the area. Helpful staff, great product and super fast delivery. The showroom is small but they were in stock on several great options and we were able to schedule delivery for the day of our move. On that day, I panicked and thought I had ordered the wrong size mattress and they agreed to switch it out at no cost. Luckily that wasn't necessary but I mention it to say that these are really nice people. Highly recommend!”
10AM - 9PM
1855 Central Park Ave, Yonkers
Furniture Stores
“I had a vety pleasant experience at their Yonkers store - Dee, the salea associate that helped me was very patient and gave expert opinions and suggestions plus an additional huge % off the furniture i purchased.I will definitely be back in the future ?”
“I was greeted at the door by Matt, he had a pleasant demeanor, a genuine smile and wasted no time getting down to business. The livingroom room set i wanted was unavailable but Matt wasted no time finding me something very similar to what i was looking for. I am very pleased with the price and thoroughly impressed with the service. I will be returning to fill any future needs to compliment my home decor.”
“I just have to say the customer service is brilliant . We went with the mentality to get something with the budget we had and he give us so many options , we end up going over our budget but totally worth it .Thanks to Prince we had ways to be able to afford it .Not only that he went out of his way to come all the way to our home to make sure our sofa was set up properly !!!So happy now me and my family have our favorite furniture store .We would be buying more things for sure !!!Thank you prince again you are great”
10AM - 7:30PM
4000 Boston Rd, Bronx
Furniture Stores
“Met basha on social media . Ask about the The furniture seen what he had in stock selected the one I likes . Offer finance company easy approval . Now I’m waiting to get it delivered .Great customer service skillsVery kind .Very patient.Any ones who is looking for furnitures / good deal message basha . Promise he will hook you up .Great doing business with you”
10AM - 9PM
2500 Central Park Ave, Yonkers
Furniture Stores
“Excelente deals.. Affordable prices. Great opportunities to better our home interior with good quality furniture. I’m very grateful that I found Bob Furniture Discount Store. I love it.”
“The people at Wicker Paradise are awesome. they deliver what they promise AND when they promise!!!! Amazing that in this day and age a company delivers on the day promised, including jumping through hoops to make it happen, even when they have to pay more to ship it faster. These guys are great!”
“i went to fbys in yonkers on central ave to pick up plenty as in large picnic table 2times , a bunch of chairs including 4 lounge chairs , 4 outdoor side tables and whatever the pretty sales gal was able to sell me .most items were on sale and the quality looks sturdy which i cant say about the old patio furniture that will go in the garbage truck. the styles are cool and chic and its easy to move around if needed .everything was delivered on date promised and all pieces came via ups the same day with assembly a snap .i recommend you spend a bit more for durable outdoor furniture and accessories cause getting cheaper patio furniture will cost you more in the long run.”
“I love, love, love Anwel! Great guy and gave us fantastic prices for the furnitures! He’s one of a kind. The furnitures are high quality and were delivered promptly the next day. The movers were quick, efficient, and friendly. The delivery was free too. Highly recommended! Will definitely keep coming back to this store.”
“Alex furniture has great customer service. I have been working closely with them for over a year now. My clients who are transitioning from nursing homes and returning to the community have been very pleased with their furniture. The delivery guys are fast and also clean up any mess created with the set up. I highly recommend them”
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“Such an easy experience! Love the staff. Needed a box frame and had the delivery set up within minutes. The staff remembered me from last year and knew my name! Great store.”