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March 2024 by John ORourke (Johnsky)
I purchased a new "reconditioned" PoulanPro 5020 chainsaw, not the top of the line, but the price was right. It never started & I ended up replacing the coil & spark plug wire, which was broken.I got an email from RAF & they requested I contact them, which I did & I'm please to say they care.
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September 2023 by Jordan Hamilton
Very helpful
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March 2023 by matt kerr
i had a little mishap with these folks but they totally made things right. i would certainly do business with them again. Very honest people.
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November 2022 by Zachary Boron
I brought my brand new Husqvarna leaf blower here for service because it would not start right out of the box. I dropped it off on a Wednesday and Friday they told me it was ready to be picked up. When I got there, the clown behind the counter gave me a blower and told me to start it up... it worked, but it was 100% not my blower. It was old, dirty and again NOT MY BLOWER. I confronted him on it and he sheepishly told me that he just wanted to get me a working blower so he switched out my brand new unit for the older one. I have never experienced this before but I can promise you that I will never again return to this dump.After getting my blower back (it still did not work) I took it to Ken's motorsports in Elma and they had it working the same day. Do not do business with RAF... you've been warned :)
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June 2022 by Greg Sargent
Excellent service...great guys very helpful
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March 2022 by MR Cynical
Best, hardest working, tool repair place ever. Please use them it probably can be fixed . And if it can't then they have one you can buy! And at fair prices. Please trust me I'm a tradesmen for 20 years now. Its nice to have a local place like this to rely on. So shiny lol
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December 2021 by Cory
Bought 2 bostitch roofing gunsfor $220 each for my company one was skipping nails real bad but other one was good. I called them a couple days later and said they will exchange it. I get there after driving 45 mins and manager won't exchange it... said I can get a quote on rebuilding it or buy a new one when I just bought it a couple days ago and am also capable of rebuilding it top to bottom on my own. Such a waste of time and money comming here. Your better off going to home depot or lowes. Lost a good paying customer smh..
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March 2021 by william wheeler
Very knowledgeable staff. Quite a variety of products both new and used! We use RAF supply for our company tool repairs and would recommend their service.
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March 2021 by Dorkus Malorkus
They sell and repair tools new, used, and reconditioned. They are a certified repair site for most major brands. You can get some great deals here.
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April 2019 by Nick Brewer
Great place for reconditioned tools
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April 2019 by Tim Hewett
Good deals on tools and cut off wheels and drill bits.