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“I recently purchased a Tempur-Pedic ProAdapt Firm mattress from Mattress Firm, and I couldn't be happier with the experience. Suki was incredibly helpful and knowledgeable. She took the time to explain all the product details and even showed me how to check the mattress quality. Suki kept me updated on the delivery process and made sure everything went smoothly. Additionally, she included a free waterproof cover with my purchase. The mattress's outstanding quality and unmatched comfort have exceeded my expectations. I highly recommend both the mattress and Suki's excellent service to anyone in need of a good night's sleep!”
“Gary is amazing !!! And the his is my third time here and purchasing another product from this location and Mr.Gary has Always been there for me and always very welcoming and professional it’s Always a pleasure to shop at this location…. Truly awesome ?”
“Tara made my shopping experience worthwhile. She was knowledgeable, friendly, and professional. I definitely recommend this location for anyone interested in purchasing a new mattress!”
“Great advice, patience and team work.We needed information in order to choose from the different options.Jose and Sofia worked together to make it happen!Very satisfied with the purchase.”
“Kendell is the man! He never made it feel like he was trying to sell me anything. He took the time to listen to my reasoning + concerns and was able to help provide knowledgeable answers and insight that helped make for an informed purchase. His transparency and candor throughout the entire process is what allowed me to trust his opinion and I knew he really cared about what was best for me. I highly recommend working with Kendell to find your sleep solution!”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
10AM - 9PM
410 Gateway Dr, Brooklyn
Furniture Stores
“My purchase took no more than 39 minutes I went in spoke to a rep about what I wanted he gave me exactly what I needed and I was able to get in the next day which was perfect for my needs Mr Rasheed really made my purchase smooth and easy thank you”
“Ms. Jillian was very helpful with working with me today I’m thankful for all of her help she was very helpful with everything I would recommend this furniture place they know what they are doing here .”
9 AM - 5 PM
9014 95th Ave, Queens
Furniture Stores
“Getting a chair from EChairs has really leveled up my WFH (work from home) set up. I picked out a Steelcase Leap V2 in black, and I love it so much.Alfred, Aaron, and the entire team are incredibly knowledgable and provide some of the best customer service that I've ever experienced. Alfred answers all of your questions and addresses any concerns you may have. They have a ton of amazing and affordable options. Go into the showroom if you want to test different chairs out too! I've already told all of my coworkers that they should get a chair from here.”
“I recently purchased a mattress with Andy at Mattress Firm. I had a great experience and would like to share mine. Andy was an amazing communicator and really took the time to understand my sleep style. It's awesome that he showed me different models and helped me find the perfect bed. And to top it off, he got me a fantastic deal! That's definitely a win-win situation. I would highly recommend Andy from mattress firm to anyone looking for a new mattress.”
“Mr. Christopher was an excellent sales associate very informative, friendly and polite. I’m very pleased with my experience at valley stream Mattress Firm definitely recommend !”
“I had a great experience at Mattress Firm with Chris H. He was incredibly patient, knowledgeable and professional. He allowed me to take my time making a decision and never pressured me with up selling. He even worked hard to get me the best deal. I went in totally overwhelmed with all of the choices and came out feeling like I had made the right decision!!! Thank you Chris H.!”
10AM - 9PM
2264 Bartow Ave, Bronx
Furniture Stores
“I’m so satisfied with the workers who came and put my bed together. They were very friendly and they explain things to me that I needed to know and they were very clear. I love my new mattress. I will be shopping here again.”
“Patrick's the best! Patient, attentive, detail-oriented, and was willing to work within my budget. He went above and beyond! Highly recommend! Quality service.”
10AM - 8PM
1903 Bruckner Blvd, Bronx
Furniture Stores
“I went to Mattress Firm store on Bruckerner Blvd. I spoke to & was attended to by Franklin. He was attentive but not pushy. He showed me multiple mattresses & explained individual information on each mattress etc. I finally made my mattress selection. Then he explaned how I could make the purchase. I decided to finance & was approved quickly. I truly recommend going to Mattress Firm.. for its personnel knowledge & professional courtesy.”
10AM - 9PM
2520 Flatbush Ave, Brooklyn
Furniture Stores
“The service was great. Everyone was kind and respectful and very helpful. I would recommend Bob’s to anyone that’s looking for furniture because they have quality furniture. Thank you again.”
“We had a great time at elmont mattress firm mr. Jeff padnick helped us get a great deal on our new beautyrest king matress and its base, he was very polite, had an excellent customer service experience.”
“Today, I was pleasantly surprised and enthusiastic about meeting and engaging with Michelle Plato. She's very patient and knowledgeable and knowledgeable. A very good listener. We are very happy and we will definitely be recommending our friends and family to her.”
“Ralph was pleasantly helpful and went beyond to make sure that I was pleased with my purchase of a new bed after 20+ yrs. I definitely recommend anyone to use their services if ever needed.”
10AM - 9PM
168-23 Jamaica Ave, Jamaica
Furniture Stores
“Very helpful! The guy who helped me his name was Guy Alfaill, he was patient, nice, and provided very professional advice. I am very satisfied from the service that I got from the locationI went to, and I really recommend.”
“I had a great experience purchasing a mattress with the amazing help of Ralph! It was a completely seamless process and he helped so much getting the mattress onto my car! Thank you Ralph and mattress firm☺️!”
“I had a great experience with the customer service at Mattress Firm. Melessa was friendly and helpful, making my shopping experience enjoyable. Would definitely recommend!”
“I recently had a wonderful experience at this mattress store, largely thanks to Luis. From the moment we walked in, Luis was incredibly attentive, dedicating ample time to help us find the perfect mattress that suited our needs. His patience and kindness really stood out; he was informative without being pushy, always maintaining a good mood that made the shopping experience pleasant and stress-free. His expert guidance was invaluable, and we felt confident in our choice thanks to his thorough explanations and willingness to answer every question. I highly recommend this store to anyone in search of a new mattress, and suggest asking for Luis if you want expert advice delivered with genuine care.”
“Went in to exchange a mattress I bought at a different location but was way too firm for me. They were really helpful and told me to take my time to pick the right mattress and didn’t hover over me which was really nice.”
“Monica was very nice and helpful. If I could review her coworkers it would be zero stars because they looked at me like I couldn't afford the beds in that store.”
“I have been a customer for many years with Bob’s, my experience has been mediocre at best! This last trip, however, was a bit unique in nature! While the salesman was helpful and insightful, it was the store manager who came over and had a personal touch as well as a general sense of warmth that was unique for us! we sincerely appreciated the experience and the customer relations/service that was demonstrated by the management staff there. I would suggest that this individual be a model to follow and highlighted as an example of exemplary customer service.”
“We loved our experience with Rodney and Pat. They were really helpful in helping us pick our furniture. They directed us without forcing us to make a decision or purchase anything. Great customer service overall. We ended up leaving satisfied with an amazing living room set. We can’t wait for the delivery. Thank you Rodney and Pat.”
10AM - 9PM
610 Exterior Street, Bronx
Furniture Stores
“Worker named Stephanie is amazing !!!! She’s gone above and beyond for me in terms of finding out my order status , payment delays , delivery anything and everything pertaining to my purchase. She’s prompt , courteous and if she says she will call you back she will. Thank you Stephanie for making this experience so amazing. My children and I appreciate you ❤️”
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“The experience shopping this store was magnificent. Everything excellent. If they were allowed to give 100 stars I would give it, but they only allow 5. Thank you for everything.”