About Hertz Car Rental - New York City Jfk Airport
Hertz Car Rental at New York City's JFK Airport provides a rental experience described as amazing, positive, and a breeze. Customers report that the return process is simple and note the presence of a great team. Staff members are highlighted as professional, accommodating, and going above and beyond to please, providing exceptional service and reassurance. The team is keen to resolve matters when made aware of issues. Some practical feedback mentions that locating certain vehicle features can be a nuisance. Overall, the location offers a wide variety of vehicles for rental, including luxury cars, sports cars, SUVs, EVs, vans, and trucks.
I did not like my car. I tried to call the next day to get a replacement and no one answered the phone. I drove to the location and was told there was no other car available. They should have offered my upgrades until this valued gold customer was satisfied.
October 2025
we booked a fullsize SUV. What should i say, we got what we ordered. the staff was very nice and professional. They reserved a chevy tahoe for us. The car was clean and the tank was full. 5/5
October 2025
Best experience renting a jeep ever! Beautiful car great service!
