“Great customer service that's for starters. Like any smaller store they certainly don't carry every thing that Lowes does, but they have the core basics and can get you anything you need if you're willing to wait for it. You'll certainly get more personalized attention with whatever you need.”
“Its a great hardware store that is well stocked. Nancy is very knowledgeable and very helpful.If its not in stock, they can special order for you.Its great to have this kind of store in the neighborhood. Support your local business.You won’t be disappointed.”
“Hard to find real old school locksmith anymore in Queens. This is one of the real one! Be careful when you choose a locksmith. I had very bad experience with some online locksmith, I had to make a lot of research and found Safehouse. Thank you!”
“Was in the store the other day buying light bulbs . And a young man named Syed helped me. This guy is so knowledgeable. Unbelievable. Mazzone, you guys have a great employee. And the bulb / electrical sec. looks fantastic ! Keep up the good work Syed .”
“Great old school hardware store with knowledgeable and helpful employees. Been going there for years.Went there today, in the snow storm, to see if they had a pull string starter for my snowblower. After standing around there for about 15 minutes and wondering what's taking so long, the lady comes out with the part fixed! I couldn't believe it. I was expecting to buy the part, install it and fix it myself. All we had to do was go back home and screw it on and Bam it worked. You don't get that kind of service in the big box stores. And they really do have anything you'll ever need there.”
“The best place to get paint, stains, and all accessories needed to do your home projects! Carlos helped me so much with our recent project. He is knowledgeable, patient, and provided top notch customer service. We valued his expert advice and would highly recommend this store!”
“Great neighborhood store. Staff is extremely helpful and polite. When they dont have item they will order it. I find going here alot easy than getting lost in s bigger outlet store.”
“Let me start by saying excellent customer service delivered the boom lift ahead of time.Price is reasonable compared to competitors.Overall experience was great will definitely be using 5 boro in future!! Thanks Chan ??”
7:30AM - 9PM
3965 Long Beach Rd, Island Park“Went for bird food (on sale) , some hose repair items and Round-up, everything was where I could find it, never have any problems locating things, and if I need help, everyone is happy to steer me in the right direction. Love wandering the aisles though, always find something new of interesting. Love this place!”
“My go to place for all hardware goods, making key copies, Christmas trees and the best paint. Helpful staff, no lines or waiting and always running into someone I know, which makes this neighborhood gem always a pleasure to visit.Christina is so knowledgeable, helpful and this small but mighty store is fully stocked with anything you can imagine!”
“They usually have what you're looking for and they're very helpful. Prices are great and it's 100% more convenient than wasting hours in the big stores looking for a box of screws or other small items. Great place, knowledgeable staff. Love Barney's Hardware...”
“This store is a local gem. Great stock, this store has everything, window screens to tile grout. Excellent customer service, super helpful. Jackson Heights Supply has everything you need for your Home.”
“For local smaller shop they got a decent selection and they're helpful. Not comparable to larger stores in the area like home Depot or Lowe's in terms of selection and serbices offered, but they'll actually offer to help and fairly priced.”
7:30AM - 4:30PM
135 Adams Ave, Hempstead“these guys remade a specialty hose for me for a pressurized alcohol marine stove and they did it in 10 minutes and it the price was less than expected and ballparked. So grateful for their service, thanks!”
“Great job by the manager Sophia and
cashier they gave me my military discount,had their special helper carry my stuff to the car,tried to give him a tip but he kept on saying something I didn’t understand till later,I’ll definitely go back”
“Rain dew is a great local store that remind you of the old-time Woolworths. They seem to have a little bit of everything you can get candy, hardware, yarn, toys.. they have it all. Prices are great for a small local store. They even have a pharmacy. It’s great to shop local and support business in the area.”
“Absolutely delighted. In search of special rails to fix an older file cabinet. The owner amazed me by finding metal pieces, cutting them down to size to match the one I still had, and then taking the time to notch them to match. All at an incredible price. This man and his store are GEMS...thank you so much for helping!”
“Fantastic customer service and they have what I need every time! When I go in they are always friendly and helpful and if they don't have what you need they will work with you to try and get it in the next day or two. I always have a great experience working with them for all my hardware and repair needs so if you find yourself constantly trying to fix things yourself or if you're trying to create some type of DIY solution for a problem stop by because Pitkin Plumbing and Hardware Supplies will help you with anything you need.”
“They had this in stock I always use these because LED lights cause autism plus led are too bright they might cause eye damage as well but not too sure only ?% on autism”
“A great deal and valuable tool was added to my toolset now ❤️ Harbor freight sells the best drywall sander 9 ‘’ was really worth it, also big thanks to Lisa/Liz she was very helpful and I love her big smile and attitude and vibe are perfect and I was actually in a long line asking for vacuum bucket kit if they have she goes” we carry it want me to grab it for you, you can just stay in the line” I couldn’t thank her enough…. A real and authentic customer service that’s the role-model also big thanks to WARREN at the cashier caught him right before catching his lunch break ????????”
“I’ve received outstanding customer service here everytime I’ve need assurance with either a home improvement project I am working through or for something I purchased that I’m needing assistance on. Billy was of enormous assistance to me recently working out finding the exact right Andersen part I needed for my window. I am so grateful for his help. The best place to go to for home materials—never disappointed.”
“Awesome hardware store has just about everything from plumbing to Sheetrock supplies, tools and so much moreAlways find what I’m looking for very competitive pricing as well”
“Finally a person who tells you what you need to know. I had been looking everywhere for a 4 ft LED that is shatter resistant and compatible with my ballast. This is the first person who told me there are plastic sleeves that can go over the bulb to prevent shattering. Wish someone had told me this sooner!”
“I went in for help with primer and paint and received great help from a young man. He went out of his way to explain what I needed. I can tell he really cares about his customers and takes his job seriously. I learned a lot.”
8:30AM - 5:30PM
7906 Jamaica Ave, Queens“Great service. The staff is very courteous and informative. They pretty much have everything you need and if they don't he will order it or recommend where to go for it. I've been in the neighborhood for 20+yrs and they treat their customers with importance.”
“The five stars is actually going out to a worker, I think he said his name is Isaiah. Very tall slim guy. He brought the giant garbage can I bought out to my car in the freezing cold today and stayed out there for 10 minutes while trying to get it to fit in my car. I would have been completely stuck without him! Thanks, dude! You deserve the accolades!***It's now April of 2024 and I find myself leaving another rave review for this Ace Hardware. This time it's because I bought something online that the house REALLY needed, but couldn't leave my house because my mother is bed ridden, not well, and for over a week I couldn't find someone appropriate to safely watch her so I could go pick it up. When Ace called me because they wanted to remind me that I had a product waiting, I explained my situation and asked if they could please just hold it a little longer. The next day, my doorbell rang and an Ace employee had their hand outreached to me with the product and a smile. I was and am floored. This is the old timey kind of customer service from my youth and not usually seen anymore. Thank you to whichever employees were involved in that whole resolution. :)”
6:30AM - 4PM
8 Merrick Rd, Lynbrook“The number one lumber and supply in the entire United States I'm a general contractor these guys are the best I buy from them all the time you must check them out.”
“I have been going to Millers for 37+ years. Obviously, that alone, says something. Stuart & his son Michael, and the rest of the long time staff, are all wonderful. Pretty much whatever you need is there. Old time " service with a smile" AND they actually appreciate your business, unlike the big box stores. If you haven't discovered Millers it's time you did & if you know about them,,,support them with your business. You will not be sorry!! A great local merchant.”
“Very kind and very knowledgeable people. I go there all the time now because of the knowledge that they had helping me get my job done satisfaction by the customer of 100% very happy and thank you guys.”
“This review was written by my brother Orlando... Frank Plumbing Supply is for DIYers and industy pros. After some advance research, I told them I wanted a 3/4-inch stop valve that would be sweated on a copper line. I spoke to one friendly person over the phone and was helped by a different person over the phone. When I walked in, they could tell I wasnt an industry pro and MULTIPLE people started proactively offering helpful advice. They explained gate valve vs ball valve with demo. When I stated that I did not have space for the long handles on a ball valve, one shared that some plumbers cut and shape the handles themselves. One man-- who has worked there for maybe 10+ years--brought out a T-handle ball valve, which has a short handle!!! They had all these options for my 3/4" copper pipe, more options than both Lowes and Home Depot... at lower prices. I didn't have to beg for help either. THANK YOU!!! Yes, I recommend them. Btw... they are open on Sunday!!!”