One of the worst maintained (open) bank branches I have ever seen. Cobwebs inside and out. Cracks in the walls. Terrible sidewalks. Rusting steel outside. Berkshire should be embarrassed to have this open to the public!I wonder if they will close this branch soon with everything in poor repair.
May 2021
Rudest clerk I’ve ever dealt with! She was rude on the phone and rude in person. I don’t understand how someone can go about their day and be so rude and unpleasant (and still also have a job?) but that’s the way they do things here, I suppose.
July 2019
I have never dealt with such bad customer service as I have with Berkshire bank. They are absolutely rude. Some lady named Nancy has repeatedly called my work harassing my co workers about me. I plan on refinancing my car with a different bank because this is absolutely absurd.