9AM - 5PM
296 W Main St, Ilion8:30AM - 5PM
3 Morgan St, Ilion“Best credit union! I have had an account since they opened. I no longer live in the area but I can call and so much done over the phone. Great people to work with.”
9AM - 4PM
1 Morgan St, Ilion“I've had nothing but good experiences with this branch. I had problems with a branch in Utica when a relative died and brought my concerns to Tim and he took care of it right away with compassion as well due to circumstances. At the time, I was new to the area and was not familiar with Berkshire nor any of its staff. I recently opened a new account and he was the same friendly helpful person I had remembered. I think we tend to forget Tim or any other employee is a rep for the bank (not our neighbor or the kid our son played on the same Little League team or the guy/gal that comes to our summer picnics. They all follow strict Federal procedures. We may get mad but it's the bank as a corporation. And honestly, all banks promise the best business but I'm sure we've experienced things that made us not like that bank which is why we're at Berkshire. Take a page out of the old days and maintain a good relationship with those at the bank, watch your accounts and they'll help you and go the extra mile for you.”
“Experienced, knowledgeable, friendly cashiers are all top notch in my opinion. Conveniently located & well maintained facility. Pleasure to do business with.”