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“I recently purchased a Tempur-Pedic ProAdapt Firm mattress from Mattress Firm, and I couldn't be happier with the experience. Suki was incredibly helpful and knowledgeable. She took the time to explain all the product details and even showed me how to check the mattress quality. Suki kept me updated on the delivery process and made sure everything went smoothly. Additionally, she included a free waterproof cover with my purchase. The mattress's outstanding quality and unmatched comfort have exceeded my expectations. I highly recommend both the mattress and Suki's excellent service to anyone in need of a good night's sleep!”
“The experience shopping this store was magnificent. Everything excellent. If they were allowed to give 100 stars I would give it, but they only allow 5. Thank you for everything.”
“Great advice, patience and team work.We needed information in order to choose from the different options.Jose and Sofia worked together to make it happen!Very satisfied with the purchase.”
“Gary is amazing !!! And the his is my third time here and purchasing another product from this location and Mr.Gary has Always been there for me and always very welcoming and professional it’s Always a pleasure to shop at this location…. Truly awesome ?”
10AM - 9PM
345 Rockaway Turnpike, Lawrence
Furniture Stores
“We had a very great experience at Bob’s with Ashley and Stacey. Ashley and Stacey answered all of our questions. They even stayed late to help us find the perfect couch! Looking forward to coming here again another time.”
“Kendell is the man! He never made it feel like he was trying to sell me anything. He took the time to listen to my reasoning + concerns and was able to help provide knowledgeable answers and insight that helped make for an informed purchase. His transparency and candor throughout the entire process is what allowed me to trust his opinion and I knew he really cared about what was best for me. I highly recommend working with Kendell to find your sleep solution!”
“Ms. Jillian was very helpful with working with me today I’m thankful for all of her help she was very helpful with everything I would recommend this furniture place they know what they are doing here .”
9 AM - 5 PM
9014 95th Ave, Queens
Furniture Stores
“Getting a chair from EChairs has really leveled up my WFH (work from home) set up. I picked out a Steelcase Leap V2 in black, and I love it so much.Alfred, Aaron, and the entire team are incredibly knowledgable and provide some of the best customer service that I've ever experienced. Alfred answers all of your questions and addresses any concerns you may have. They have a ton of amazing and affordable options. Go into the showroom if you want to test different chairs out too! I've already told all of my coworkers that they should get a chair from here.”
“I recently had a wonderful experience at this mattress store, largely thanks to Luis. From the moment we walked in, Luis was incredibly attentive, dedicating ample time to help us find the perfect mattress that suited our needs. His patience and kindness really stood out; he was informative without being pushy, always maintaining a good mood that made the shopping experience pleasant and stress-free. His expert guidance was invaluable, and we felt confident in our choice thanks to his thorough explanations and willingness to answer every question. I highly recommend this store to anyone in search of a new mattress, and suggest asking for Luis if you want expert advice delivered with genuine care.”
“Mr. Christopher was an excellent sales associate very informative, friendly and polite. I’m very pleased with my experience at valley stream Mattress Firm definitely recommend !”
“Just purchased a living room set from Ashley outlet my sales person was Yacear my wife and I had A GREAT sales experience with him...So easy and knowledgeable about the products..Thankyou Yacear hope to see you again!!!”
“We had a great time at elmont mattress firm mr. Jeff padnick helped us get a great deal on our new beautyrest king matress and its base, he was very polite, had an excellent customer service experience.”
10AM - 9PM
410 Gateway Dr, Brooklyn
Furniture Stores
“My purchase took no more than 39 minutes I went in spoke to a rep about what I wanted he gave me exactly what I needed and I was able to get in the next day which was perfect for my needs Mr Rasheed really made my purchase smooth and easy thank you”
“I recently purchased a mattress with Andy at Mattress Firm. I had a great experience and would like to share mine. Andy was an amazing communicator and really took the time to understand my sleep style. It's awesome that he showed me different models and helped me find the perfect bed. And to top it off, he got me a fantastic deal! That's definitely a win-win situation. I would highly recommend Andy from mattress firm to anyone looking for a new mattress.”
“I was very well received by your agent Mr. Edwards, who showed off the various mattresses and of course assisted me to finally make the right choice considering comfort and health.”
“Customer Service:I recently stepped into this furniture store and met salesman Augustin he was extremely helpful and knowledgeable. He guided me through the selection process of choosing my new sofa set and closet. Augustin made sure I was satisfied with my choices.Overall, I am extremely satisfied with my purchase and would highly recommend the Home Furnishing Center.. to anyone looking for quality furniture and excellent customer service.”
“I had a great experience purchasing a mattress with the amazing help of Ralph! It was a completely seamless process and he helped so much getting the mattress onto my car! Thank you Ralph and mattress firm☺️!”
“I had a great experience at Mattress Firm with Chris H. He was incredibly patient, knowledgeable and professional. He allowed me to take my time making a decision and never pressured me with up selling. He even worked hard to get me the best deal. I went in totally overwhelmed with all of the choices and came out feeling like I had made the right decision!!! Thank you Chris H.!”
“Went in to exchange a mattress I bought at a different location but was way too firm for me. They were really helpful and told me to take my time to pick the right mattress and didn’t hover over me which was really nice.”
“Lynn was amazing to work with! She helped my husband I find the perfect mattress and pillows, plus a new mattress for our son! We cannot wait to come back and work with Lynn for our daughters new mattress!”
“As always, excellent to deal with Jim and Bill! I wanted a more supportive bedframe for the mattress I had bought there last year, and they suggested that instead of spending money I did not need to spend, they could just put an additional support bar on the frame that exists. Worked like a charm! Bed feels so much better now and I feel much more secure that it's being supported properly. I always like to shop local, if possible, and stores like this, are the reason to do that! Customer Service is obviously very important to them, and very much appreciated by the customer!”
“I would give a 10 rating if I could. We went to Mattress Firm in RVC to exchange mattress. Jillian was superb at addressing our needs and taking care of every detail with these transactions. Jillian knows the mattress business and she gave us professional advice and helped up pick the best mattresses for our needs. We are looking forward to a good night sleep. Thank you again Jillian for your assistance, kindness, professionalism and for being a real person, not just a sales person. We highly reccommend you and the RVC Mattress Firm Store. Thank you.”
10AM - 8PM
1903 Bruckner Blvd, Bronx
Furniture Stores
“I went to Mattress Firm store on Bruckerner Blvd. I spoke to & was attended to by Franklin. He was attentive but not pushy. He showed me multiple mattresses & explained individual information on each mattress etc. I finally made my mattress selection. Then he explaned how I could make the purchase. I decided to finance & was approved quickly. I truly recommend going to Mattress Firm.. for its personnel knowledge & professional courtesy.”
“Ralph was pleasantly helpful and went beyond to make sure that I was pleased with my purchase of a new bed after 20+ yrs. I definitely recommend anyone to use their services if ever needed.”
“Mia took care of us purchasing a mattress and the base. She was awesome. Very professional and very helpful. She explained everything very clearly.Absolutely awesome.”
“I went into this store on a mission for a new bed, after recently having surgery on my back, and Sam the man was a great big help and i was able to purchase a new bed that same day. It also was delivered the next day with no issues. His staff/team were very helpful as well over the phone and the delivery guys Frank & Rudy were terrific! I recommend this store to anyone looking for a new mattress/bed.”
“Today, I was pleasantly surprised and enthusiastic about meeting and engaging with Michelle Plato. She's very patient and knowledgeable and knowledgeable. A very good listener. We are very happy and we will definitely be recommending our friends and family to her.”
“I had a great experience with the customer service at Mattress Firm. Melessa was friendly and helpful, making my shopping experience enjoyable. Would definitely recommend!”
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“Tara made my shopping experience worthwhile. She was knowledgeable, friendly, and professional. I definitely recommend this location for anyone interested in purchasing a new mattress!”