Banks in Harrison, NY

“Former People's customer here. Delayed getting to M&T to finalize my account transfer. This branch has received poor reviews, but I would argue that customers should give them another chance. I had a lot to finalize this morning. I came across the same friendly customer service I received at the People's Bank branch in Mamaroneck on Boston Post Road. That's probably because the staff is mostly the same.Trenton (banker), Stacey and Christina (tellers) were all very friendly, knowledgeable and helpful. They were transferred to this location before it was finished, so they had to work around a lot of obstacles. Then there were the issues of having to learn new documentation, new computer systems and new customer procedures. All in all, I was quite satisfied with what they've been able to accomplish on such short notice.I was worried when I'd read some reviews. Thought I might have to transfer accounts. After this morning's experience, I'll be staying.”

“I went in for a bank letter and was sat with Mr. Ulrich Kahlow. I live in Miami and was in NY for an alumni game when we got the news that we needed the bank letters. Coming from a banking background I can imagine how it might have sounded at first, but Mr. Kahlow was very helpful and he was able to help my girlfriend and I with the bank letters we needed. He also answered some questions I had about IRA accounts and even gave me instructions on how to go about opening one through the online banking. At a Miami branch (37th ave & Flagler) I had asked the same question and was told that Chase took out IRA account, leading me to open an account with TD Ameritrade. Thanks to Mr. Kahlow's exceptional customer service and willingness to help I will be transferring that account to Chase. If you have any questions and Mr. Ulrich Kahlow is available, go with him. You will leave satisfied with his professionalism and eagerness to help.”