Banks in White Plains, NY

30 locations found near White Plains
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“Professional and personable problem solvers.The people working at this bank branch are the main reason I'm still banking with Chase. This was the best experience I've ever had at a Chase bank after 12 years of banking with them. My 1st time at this Chase branch and definitely not my last.Other Chase bank branches in the area were unable to resolve the issue I was having with my account. It was recommended I go to this specific Chase bank... I'm glad I did.The bank manager Mohamed exceeded my expectations in every way. Even if he couldn't have resolved the issue, I would have wrote this review and gave 5 stars because he did everything in his power to help me.”

3.8 Good22 Reviews

“I showed up, very flustered, with an annoying request; the staff handled it with grace, professionalism, and a sense of humor to boot. Can’t recommend this place enough. Thank you!”

5 Superb5 Reviews

“Pretty good Chase branch with lots of parking. The staff is always helpful and gets you in and out in short order. Also, it's nice to finally get to use the cool Chase app, especially when depositing checks. Take a picture and submit...great stuff!”

3.9 Good8 Reviews

“I've been dealing with some estate issues for the family and Chase Bank has done an absolutely stellar job. Be it in California or New York. The people are on top of their game. They are very thorough. Friendly and want to help. Tim did a great job as did Cynthia. Thanks for sharing your knowledge and getting the job done.”

4 Good7 Reviews

“Betty is the best banker btw Can someone assist me. I attempting to make payments to be current on my mortgage payment. Access is restricted for some reason. Betty spoke to a banker via telephone. The mortgage banker stated to deposit the money in the account and withdraw it when it becomes avail to the mortgage account. Can someone please assist Ty”

3.5 Good10 Reviews

“Easy Drive up Windows for Tellers or ATM, Big Free Parking Lot. Tellers in the Bank are helpful but there are only 2 or 3 so can be slow. I go due to my new location as it close.”

3.2 Average25 Reviews

“I am writing this review to express my deep appreciation for the outstanding efforts and exceptional customer service provided by Citizens Bank in White Plains during a recent challenging situation. The assistance I received from the branch manager, Rafael Sanchez, and his colleague Mary Page deserves recognition and applause.In need of resolving an issue, I approached Citizens Bank for assistance. This was the third location I visited due to lack of assistance; however, Rafael Sanchez went above and beyond to help me open a claim, ensuring that the process was initiated with speed and utmost diligence. His knowledge, professionalism, and willingness to go the extra mile were truly remarkable. Without his support and expertise, the claim process would not have been handled as efficiently and effectively as it was.When Rafael went on vacation, Mary Page seamlessly stepped in and continued the work he had started. Mary displayed an incredible level of dedication and attention to detail throughout the process. Her diligence and persistence were truly remarkable, and it was evident that she treated my matter as if it were her own. Mary's professionalism and care in handling my situation were unparalleled, and her authority played a crucial role in facilitating cooperation from the other party involved.Citizens Bank has truly assembled an exceptional team of individuals who understand the value of providing exceptional customer service. The commitment and dedication demonstrated by Rafael Sanchez and Mary Page went above and beyond my expectations. Their professionalism, expertise, and genuine care made a significant difference in resolving my situation.Currently, my situation is still under investigation, and while Mary advised me to withhold my thanks for now, I remain sincerely grateful for their efforts.I highly recommend this location to anyone seeking reliable and customer-centric banking services. Their team, exemplified by Rafael Sanchez and Mary Page, embodies the qualities of professionalism, expertise, and exceptional customer care that truly set them apart from other financial institutions and other locations of the same.Once again, I extend my sincere gratitude to Citizens Bank, Rafael Sanchez, and Mary Page for their unwavering commitment to resolving my matter and providing outstanding customer service. They have my utmost respect and appreciation.In addition, I would like to thank the rest of the staff for being so polite and always welcoming me with a genuine smile. The positive energy from the entire staff has truly lifted my day during this challenging time.”

3.4 Good11 Reviews

“i am not scared , i am not scared , i am not afraid , i am not afraid. well folks unless you dont watch the news , listen to the radio or go on social media , you wont be aware that signature bank is the second bank giant to bite the dust and my branch in white plains on hamilton ave seems to be ok as i was able to go and see my customer bank rep who assured me that my money is safe and secure which sounds dandy .signature bank is not my main bank and my holdings are minimal compared to my main bank company but its still scary and unsettling to folks who have signature as their main bank . on a positive note , signature has top rate customer service and whenever i visit any signature bank i always get good customer service . when its all said and done , i assume the goverment will bail out and help signature bank as well as any other bank that takes a dive and i am cool with that cause money makes the world go around and around.”

3.8 Good5 Reviews

“Andy, Monica and the entire staff are awesome. Whenever we need help they are always there. They do everything to extend their hand to help the customer we're needing. I feel like I'm stepping back in time to where they care to know your name and what your business is about. Highly recommend this bank for services.”

5 Superb2 Reviews

“Very friendly, helpful staff. Received a new atm card from Chase but had trouble with the pin. 3 calls to Chase customer service did not help. A 15 minute visit to this branch fixed the problem.My first visit to this branch and a pleasant one.”

5 Superb2 Reviews

“Betty is the best banker btw Can someone assist me. I attempting to make payments to be current on my mortgage payment. Access is restricted for some reason. Betty spoke to a banker via telephone. The mortgage banker stated to deposit the money in the account and withdraw it when it becomes avail to the mortgage account. Can someone please assist Ty”

5 Superb2 Reviews

“As a usual 360 online customer, it was exciting to see real Bank Employees and other customers in person and face to face. Over the past few years, Capital one has shut down several branches. I drove over an hour to arrive at this one. The employees handled Customer Service well, the building was well kept from the outside and clean inside. I think I expected it to feel a little more cozier. Maybe 2 large vibrant plants at the entryway and some kind of wall decor. If you're not serving coffee yet from the pandemic, maybe put the lonely pot away for now. The Managers that helped me were inviting and went above and beyond. I would definitely drive her again for the in-person experience. It felt more efficient.”

5 Superb1 Reviews

“As a usual 360 online customer, it was exciting to see real Bank Employees and other customers in person and face to face. Over the past few years, Capital one has shut down several branches. I drove over an hour to arrive at this one. The employees handled Customer Service well, the building was well kept from the outside and clean inside. I think I expected it to feel a little more cozier. Maybe 2 large vibrant plants at the entryway and some kind of wall decor. If you're not serving coffee yet from the pandemic, maybe put the lonely pot away for now. The Managers that helped me were inviting and went above and beyond. I would definitely drive her again for the in-person experience. It felt more efficient.”

5 Superb1 Reviews

“The Jackson Family is grateful for Hortense Garvin and the staff at Orange Bank & Trust Company. Hortense and her staff worked with us to ensure that the banking details regarding our parent’s estate were properly set up. I would highly recommend working with them.”

5 Superb1 Reviews

“This BofA location is a very Manhattan like despite being 30 miles north. Despite being in a very complex city center it is surprisingly not very busy to the point of over flow or long wait times. They do have a Merrill Edge office here which is very handy to have for some last minute trading.”

2.7 Average26 Reviews

“Absolutely amazing service. This location is clean, handling COVID very well and all of the staff is super friendly and knowledgeable. Sonia H displayed some kick butt customer service skills going above and beyond. Ronald VP of investment is great too!”

2.7 Average18 Reviews

“I’ve always had a great experience with this branch but when 1 banker made mistakes with what we had asked him to do and another banker showed little interest in helping us, Ximena Garcia, a teller, took her time and corrected the problem and more, all with a smile. She was phenomenal. Thank you Ximena.”

2.7 Average15 Reviews

“The negative reviews puzzle me. The staff at this branch of M & T Bank is extremely friendly and professional, especially Trisha Barnett.What a difference compared to TD Bank where I closed my account because of terrible service. What a wise decision!”

2.6 Average19 Reviews

“ATM in lobby and tellers are friendly when I ask for change (quarters). The woman had to go to the vault for change. The 2 tellers were pleasant and joked with me.Also the shopping center has plenty of parking.One reason why I don't to the main branch on Mamaroneck ave.”

2.5 Average26 Reviews

“Jac the bank manager was absolutely so amazing and helpful. He found a way to get what we needed while having a smile on his face and a bit of humor. He made an impossible situation possible. In addition, Ryan the cashier was so patient and kind with making sure we were set with everything we needed. Jac and Ryan made a bad day into a great one- thank you!”

2.4 Poor40 Reviews

“Nice people working at this bank. It was easy to get all paper work I needed from them. It took little longer than expected. But at the end I was able to get everything I came here for.”

2.3 Poor19 Reviews

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