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“I needed help today tracking a package and Traci went out her of way to help me. She gave me contact numbers to contact also. She asked me to let her know how things turn because this was a gift to my 94 year old mother that ,unfortunately , has been lost. Thanks Traci for your help and genuine concern!!! Great little post office on Main St in Stevensville.”
“Very nice and friendly Post Office with friendly people working. I find the location very convenient in the heart of Kenmore. I bring my elderly relatives to get mail and supplies and they all look forward to going here. Good Job.”
“I had the pleasure of dealing with Courtney over the phone, and Brigid in person. Both were not only professional but also very empathetic and understanding of my issue (a lost package due to incorrect address submitted by me) and went out of their way to assist me. So thankful for their service, and highly recommend this location!”
“I hope my cards arrive well...I asked for international stamps but the price seemed low.
Edit: They arrived quickly, I can't believe I paid so little for the stamps while at the Cheektowaga post office the employee asked me much more for simple "labels" (which worked well). damaged one of the cards)”
“No line. Waited less then 2 minutes to be helped. Clerk was Knowledgeable and gave me many options but wasn't friendly and didn't laugh at my joke. Over all good experience. Now let's see when my package arrives in Colorado. Merry Christmas Post office.”
8:30AM - 2PM
9860 Niagara Falls Blvd, Niagara Falls
Post Offices
“I come to this post office several times a month. I almost never have to wait in line. Everyone who works here is professional and friendly. They have never made a mistake with my mail. The building is very nice and big enough to accommodate everyone when there is the rare line up. They also have an after hours kiosk where you can self mail priority packages. There is always enough staff on hand to make things move quickly. It’s wonderful to have a post office so close to my neighborhood!”
“I love this Post Office! All the people who work their are great! Fast, efficient, professional and always polite and fun to talk to! Special Thanks to Darcy, Larry, David, Matt, & Mike! Thanks Guys! Your the best!”
“Great post office these people work very hard and they have a counter that you can drop off pre-labeled Parcels so you don't have to wait in line. A well-oiled machine in my opinion”
“The service was really nice. I’m satisfied with it however, there was a Bengali guy named Muhammad was very disrespectful. My brother is a minor yet he was asking him questions when I his sister and mother was present there. He kept pressing us to go get the passport pic taken while telling my bother (minor) to make appointments. Then proceeded to ask if he’s slow because I was doing stuff on behalf of him. He needs to learn to be respectful towards everyone including people from his own background and talk formally. Shout out to the colored guy who helped us. He was amazing. Thank you! You made my day ”
“I am so surprised to see many negative posts about this post office. I have never had a bad experience there. I actually choose to go to the Hertel post office even though it is farther from my home. It is busy at times but the employees move customers through quickly.”
“Can definitely be busy depending on time but it is a PO never had any real issues been going there majority of my life get a occasional rude staff but one major flaw they never answer the phone”
“I visited Niagara Falls postal office on Queen Street today. I had a wonderful experience with Kim, she is very knowledgeable at her job and extremely helpful and friendly, great asset to the team.”
“I like this email post, the lady always treats me very well and helps me with what I need, she is very helpful, it is a place close to me and I never have a problem. good and safe location”
8:30AM - 1PM
1200 William St Rm 200, Buffalo
Post Offices
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“It's common to hear complaints about the post office, but I send out numerous packages (ebay) and only have a problem maybe 1 out of 1000 times. The majority of the time they're very fast and helpful. I was just googling a branch to check their hours, but I feel most of the workers here do a good job and don't get the credit they deserve, hence this review to say thanks.”
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“Just called to see if they could help find a valuable misaddressed package which tracking showed as having been sent for destruction as undeliverable. Spoke with Brad who managed to intercept the package and called me right back. Great customer service. Thanks again, Brad!”