“You can always find something for your DIY project, home improvement, gardening, etc.Nice people, always ready to help.Very reasonably priced compare to other similar places.They do not open late especially during weekends - this is the only disadvantage ;)”
“The cashier gave me excellent advise yesterday. He said I should have come here first. I was looking for some old electrical parts. I purchased them here along with some outside gutter parts. They saved me another trip buy having everythingbI needed. I am going to use his advice the next time I need hardware. Satisfied customer.”
“I came in today with an issue with my weed wacker.. Mary helped me at first. She tried several things to help.. even went and looked at a new one. She had a customer at the register so Al came along. He was amazing! He had a similar problem and showed me how to fix it! Both of these employees were fantastic! Valu needs to compliment these two individuals for their amazing help!”
“Great service, they were able to provide me with some large pipe extractors that I couldn't find locally. (1" pipe and a 1/2" pipe fitting) much rather support a local business than big box or online. The quality of the extractors they had were far better and larger than what the big box had to offer.”
“One of the only places that actually sent an email saying they would close for weather. Other companies sent no text or email. Good business value keeping customers updated.”
“Need something from the hardware store and don’t want to wade into a big box store? Valu Home Center is your store. Well organized and clean, you will have the perfect opportunity to find what you need.Tool section is left of the front entrance and each other section is clearly delineated. Good prices.”
“Love this company they have many different products and can facilitate a ton of different projects. They often have good deals on a variety of things worth checking out!”
“From the moment you enter the store, you are greeted with a hello.
A huge variety of tools to be had at very good prices. I don’t usually like walking through tool stores but I don’t mind this one. I’m actually the one who introduced my husband to this store. Now every we are near one we have to check it out.”
“Staff are polite and eager to help. There have never been more than three customers present regardless of the time or weekday. Store is too large for the amount of merchandise stocked. Items are displayed well and priced correctly. Front entrance could be more aesthetically welcoming. Store feels like stepping back in time instead of keeping up with technology and trends. A good location for grabbing paint, caulk, and small hardware.”
“Great staff, horrible manager! Went in to the North Tonawanda Value for paint and was taken care of by Enzo. Really nice, in training so he took his time and rechecked everything which we would prefer instead of rushing through. Had a question so asked the manager who immediately bit his head off when he tried to explain. Literally said “don’t ever try and correct my correct statement. “ Enzo apologized while manager continued to berate him for trying to learn! All the while, Enzo was right all along, the manager just didn’t want to deal with us and rushed a quick decision because he didn’t want to sell us a cheaper paint. He wanted the sale and the associates wanted to help. He called Chris over, another great associate and said to help because he “shouldn’t have to deal with this” and Chris apologized to him and said, I know managers just delegate. Umm no… I’m a manager and we’re there to help and develop. I felt so bad for this staff who are so great and literally had to walk on eggshells around this bafoon manager. Especially in front of customers!! I would have left a 1 star rating except the staff is great and they shouldn’t be punished for bad management.”
“They didn’t have what I was looking for in stock but I really appreciated the person I was speaking with! They took the time to really check their stock and check the warehouse. I was looking for something right then and there I’m not up that way often but if I’m in the area again that’s where I’ll be going for my Dr. Bronner’s stuff!”
“I think it's a family that runs this place because of the way they were all interacting and joking around. You could say it was borderline unprofessional but I'm not a Karen. As long as the distractions don't cause me to wait I don't care.It's a nice big clean store that's going to have everything that you need without having to go to the big box stores which is like going to the airport for a bag of milk.”
“Bob is a top notch customer service associate. He was very patient and professional helping me get a part for my weed trimmer that I couldn't find at ANY other store. Super great guy!!!”
8:30AM - 4:30PM
589 Tonawanda St, Buffalo“This place is amazing!! If you’re driving by and think they are not going to have what you want you are wrong! I have gone there so many times thinking that I won’t be successful and lo and behold. They come through time after time. Very nice people and understanding. normalGreat place!”
6AM - 10PM
2100 Elmwood Ave, Buffalo“The painting team is fabulous! Ceci and co worker (didn’t get their name but they had great green hair!) were incredibly patient, kind, helpful, and diligent in helping me with my paint matching! Can’t recommend them enough.”
“Super helpful staff. I bought 2 oak cabinets for a laundry room & the gain pattern was wildly different. Store manager Dan & associates were super helpful in allowing me to exchange a cabinet & find one better matching. It's a small project but means a lot for my home. Thanks you!”
“The store is goood but they don’t have any vehicles you can rent when you by large stuff and also don’t have much of any of the rentals that other Home Depot have”
7:30AM - 4:30PM
908 Niagara Falls Blvd, North Tonawanda“Drip!Drip!Drip!From a bathroom faucet made by Delta... and guess who had the parts, in stock... go ahead, guess!These guys! It's a plumbing parts store... not a show room... get in, explain what you have (a few good resolution pix help a lot) pay for and fix stuff.”
“Staff was very understanding of task to be perform. They took time to explain any question I had. They also dealt with me very professional. Job was done in a timely fashion. Thank you ?”
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“extremely helpful and very reasonable pricing .best for community convenience.100% recommend, they have a great selections of products for home renovation and plumbing”
“Well stocked and great customer service. When I go into a hardware store and barley explain something and they exactly know what I'm talking about is old school impressive!!!!!”