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“I used Enterprise Rent-A-Car located at 900 Central Ave. Albany, NY for a driving trip from NY to FLA. The staff was very kind and accommodating, as well as the price being pretty good for a 2019 Buick Envision; I was bumped up a grade of car choice for free (nice car). I would, and will be using Enterprise again in the near future. I highly recommend them.”
“My car was recently totaled, and received great service with my rental. I was given a nice blue mustang gt, bought a new vehicle went to go drop the vehicle off. Jared rash went over the entire bill and how much my insurance company was covering and drove me back to the dealer to pick up my vehicle. No complaints at all, keep up the good work!”
“The Enterprise lot at the Albany Amtrak station is super convenient – take the train from NYC to skip the traffic and inflated car rental prices and then hop in the car right in the train station parking lot and head out to your NY/VT/NH/QC vacation from there.”
“The car pick up was easy. The office was not crowded and the staff was friendly. The car was clean and in good driving condition. The return was quick and easy as well.”
9AM - 12PM
818 Central Ave, Albany
Car Rental
“Not sure why this location has so many negative reviews besides, people are stressed when they travel, and angry customers are more motivated to write a review than happy ones. Well as for me, this was the best experience I've EVER had renting a car. I showed up and was immediately assisted and out the door with a car in less than 5 minutes (new record!). Initially I had reserved a Tesla, and with a thousand things on my mind at the time (emergency visit), wasn't even thinking "hmm maybe NOW isn't the time to figure out the whole EV thing". The associate was friendly and since there were other available cars, had no issue making a switch to a comparable (in size & price) gas-operated car instead. I kept the car several days longer than I reserved it for and dropped it off, which took two seconds to hand over the keys to the associate who appeared to be outside on break but promptly assisted me. I was billed appropriately for time and it was the most pain-free rental experience of my life. Thank you!!!”
“The entrance to the location at the Colonie Center is hella hard to find and Google maps didn't help -drive around to the back of the mall, to the left of the Christmas Shop is an entrance and it's the first thing you see when you walk in. Other than that, the staff was very nice and we got upgraded for free cause they were short on cars.”
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“I have had the pleasure of renting a vehicle from the location on Columbia Turnpike every week for the past few months. Each encounter with the staff has been such an easy experience because of their professionalism and willingness to help. They are an amazing staff would recommend renting from that location to everyone! Thank you for the amazing service!”