“i recently rented a Jeep SUV at Albany, NY Airport. The staff there were friendly and helpful The car worked well. The Sirius Radio Service I requested was not functioning for most of the three days, but that seems to be a problem between Enterprise and Sirius. They use a very strong cleaning product in the car, if you have allergies or problems, ask them to air the car out before you take it.”
7:30AM - 5:30PM
900 Central Ave, Albany“I used Enterprise Rent-A-Car located at 900 Central Ave. Albany, NY for a driving trip from NY to FLA. The staff was very kind and accommodating, as well as the price being pretty good for a 2019 Buick Envision; I was bumped up a grade of car choice for free (nice car). I would, and will be using Enterprise again in the near future. I highly recommend them.”
“My husband and I are senior citizens who recently used Express Transportation for a trip from a hotel to the Albany Rensselaer train station. Our driver, Muhammed, was Great! Arrived early and got us to the station on plenty of time for the train. He was very helpful and considerate of our physical limitations. Was a good driver, even my husband did not find anything to complain about. Will certainly us Express Transportation for our next trip.”
“Excellent customer service. The vehicle was clean and very reliable. The staff was very friendly and helpful. The entire process was simple and quick. Would highly recommend.”
“The car pick up was easy. The office was not crowded and the staff was friendly. The car was clean and in good driving condition. The return was quick and easy as well.”
“The entrance to the location at the Colonie Center is hella hard to find and Google maps didn't help -drive around to the back of the mall, to the left of the Christmas Shop is an entrance and it's the first thing you see when you walk in. Other than that, the staff was very nice and we got upgraded for free cause they were short on cars.”
8AM - 5PM
818 Central Ave, Albany“Not sure why this location has so many negative reviews besides, people are stressed when they travel, and angry customers are more motivated to write a review than happy ones. Well as for me, this was the best experience I've EVER had renting a car. I showed up and was immediately assisted and out the door with a car in less than 5 minutes (new record!). Initially I had reserved a Tesla, and with a thousand things on my mind at the time (emergency visit), wasn't even thinking "hmm maybe NOW isn't the time to figure out the whole EV thing". The associate was friendly and since there were other available cars, had no issue making a switch to a comparable (in size & price) gas-operated car instead. I kept the car several days longer than I reserved it for and dropped it off, which took two seconds to hand over the keys to the associate who appeared to be outside on break but promptly assisted me. I was billed appropriately for time and it was the most pain-free rental experience of my life. Thank you!!!”
“Albany, NY Budget Car Rental was easy breezy. Our representative was extremely helpful and answered all of our questions. The paperwork was fast and finding the car was exactly per her instructions. I couldn't be happier and will always check out Budget in the future.”
“Great rental. Only issue was we were charged an additional $80 for returning the car 2 days early but we have a call in to corporate to work it out.Shout out to MIKE in the return area. I forgot my reading glasses in rhe car and noticed before going through security. I went back and he took the time to find the car and retrieve them. THANK YOU! These were prescription so saved me a few hundred dollars having to get new ones. All the staff we encountered from main desk to in the garage were great. Out with our car and back in quick with no issues.”
5:30AM - 1AM
737 Albany Shaker Rd, Albany“I had a good experience. Picked up on a summer weekday at 7am. Had my car ready and I was in and out in about 10mins.Had an online reservation as well. Overall great experience. Will use them again for work rentals.”
5:30AM - 12AM
Airport Terminal Rd, Albany“We had an issue with our bill caused by the inept counter person at the E Elmhurst, NY location which was quickly rectified at the Albany airport location by Christine at the car return booth who was awesome.”
5:30AM - 12AM
16 Jetway Dr, Albany
“What I like best about National is that it always fast and hassle free. Even though they did not have the ability to have an Emerald aisle at the Albany airport, the personal attention was perfect!”