Car Wash in Colonie, NY

“I had my 2021 Honda CRV Touring detailed and ceramic coated this past spring of 2024 at Next Level Detailing (JP Harrell).
I had used Next Level previously and was impressed beyond the words already on most of the reviews already posted....I'll just add "incredibly good results".
This time however I put JP and his wonderful wife Lynn to a really big test......late spring there was a wet heavy snowfall locally and I brainlessly used an aluminum handled push broom to "push" the snow off my Honda and even though I realized the broom end had buckled due to the heavy snow I just kept on using the bent broom like I was dumber than a bag of rocks.
A couple days later I noticed a big scratch on my door handle and thought that was weird until I looked over the entire car.....OMG I was devastated seeing scratches all over the place and it was all my fault.
I went to my dealer and they said best thing to do is repaint the whole car and I said no I'll live with it.
On my way home JP came to my mind and while I doubted anything other than a complete repaint job I was up a creek.
Yes I knew JP's expertise but I doubted even he could salvage what I had messed up.
I wish I knew how to post picrures on here because JP somehow someway magically made my car 100% scratch free and looking better then when I bought it.
I write this on 10/17/24 after just washing my Honda by hand using ceramic car wash then rinsing and using a rubber squegee and microfiber rag...... start to finish in maybe 15 - 20 minutes as the ceramic coating looks like glass.
JP also treated my windows with something that I was skepticle about but now would recommend having that applied to any new customers as well.
JP and Lynn I apologize for my late review but I assure you that I shall return and offline I'll recommend you to anyone asking me where I got my car detailed.
5 stars plus!!!!!!!!!”

“I can't say enough positive about "Chris" who is a supervisor at the Colonie store. I walked in initially asking if someone could look at the side exterior of my vehicle. It had a substance on it that would not wash off. Chris took the time to not only look at the issue himself and attempt to see if he could spot clean an area but also readily offered to provide the full treatment service himself, if I had immediate availability. Since I wasn't planning on such prompt service, I said I could come back the next morning. The next morning at 8am, Chris met me and went to work on my vehicle. Although he was only able to remove enough to make it less, visable, his willingness to provide excellent customer service made it all worth while. He is a wonderful asset to your company.”