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11AM - 7PM
5620 Business Ave STE 5, Cicero
Mattress Stores
“Amazing!!!! I definitely would recommend this place to anyone that is in need of a new mattress. Paul was amazing to work with he knows what he is talking about, would definitely go there again!!! Happy customer right here”
“Even though it was busy, we were treated like good customers as soon as we came in. And then we were looked after by the manager, who focused on our personal needs. Success. We bought what we needed. Efficient and courteous.”
“I talked with Cherie online and on the phone. She was very kind and patient with me. I was given choice in different price ranges after telling her what I I was looking for. I was not rushed and when I had to redo my application on line and start over with her she gladly switched to the phone to make it easier for to complete my order. It was a good experience for me and she us a wonderful person.”
“Very knowledgeable about products and very attentive to our specific needs. Matched us with the perfect product at a reasonable price point. Walked us through competing products and "test driving" ones we were interested in. Very happy with my purchase. Top marks to Gina!!”
“Outstanding customer service! Caroline Sussman is a true professional, loves her job and helping people with all types of budgets. She’s a real joy to work with as were all the employees I encountered. They stand behind their products in a way that’s often rare in today’s world. Highly recommend!”
“Will is an excellent salesperson. He made our buying experience easy, he answered all of our questions and he really knows his stuff. When we returned the next day to finalize the sale Kathy also did an excellent job and reassured us that everything ready to go for a delivery on Monday.”
“One of a kind in CNY! Unfortunately, this gem is bookended by two dilapidated, empty stores, but don't let that deter you. Even if you're not in the market for new furniture, you could easily spend an hour here just browsing the high quality, unique pieces in a bright, clean setting. (Full disclosure? My girlfriend and I spent well over an hour yesterday.) This business has top of the line, contemporary furniture from all over the world. There are two floors with an incredible selection of living room, bedroom, and dining room pieces. The owner is knowledgeable, personable and low key. This business has the "wow" factor.”
“The experience I had at China Towne was awesome! I came in with my husband and found the dresser I was looking for. I purchased it and the salesman was very friendly and helpful! He was really knowledgeable with all the information he gave us. I didn't have any questions because he filled us in on everything. Thank you and Kudos to him for exceptional customer service!Tina”
“I want to personally thank Meteo Mattress for helping me pick out a pillow. I have many physical disabilities and pain disorders. I haven’t been able to get any sleep lately regardless of my prescribed medication. I had an idea of what kind of pillow I wanted and left with what I could afford in comparison. Thank you so much!”
“Didnt end up buying but I wanted to let you know your salesman Eric was very friendly, he wasn't pushy and I could tell he knew his stuff. Will surely be back when we buy our house!”
“Service was top notch. Chris was amazing, knowledgeable and friendly. We would definitely buy from Metro Mattress again and would highly recommend this location.”
“I got personal attention from Pros when I sought replacement foam for our couch cussions, and the whole experience was magnificent!!The springs and foam were worn out and now my wife says it's like having a brand new couch. I searched the web for such foam, but bemoaned the fact that I wouldn't get the personal attention that I needed. Presto--I got it with Mattress Makers of Syracuse and the price was lower too. A Very Very Very Happy customer here.”
“I took my daughter there shopping for a mattress and was very pleased with both the quality and the wonderful sales lady. We needed it the next day and she facilitated prompt delivery.”
“Best prices in Syracuse for the same quality you'll get at a high end store. I bought a mattress at Metro Mattress then I found out about this place and felt a deep sadness about what I had just paid. This is where I buy beds every time now.”
“I received an email early morning of the delivery informing me that the delivery people were coming to me sometime soon. About 30 minutes later I received a text saying that the truck with my new chair will be at my apartment in 11 minutes. When the two delivery people arrived and I opened the door, one walked straight into the apartment and kept walking away from me before I had the chance to tell him which room the chair needed to be placed. The other man stood next to me by the door until I closed it behind him. I know the first man was looking to make sure the "route or path" to bring the wide chair in was clear for them, but I didn't like that he just walked right in and checked out my whole apartment before I could tell him where to go! I understand they have a schedule, but I feel he should have waited next to me so that I could give direction before taking off without me. They determined the path was clear and brought my chair, which was in two parts, into my sitting room. They worked pretty quickly to set up the chair, plug it in, as it is a power recliner, and make sure that it was working. The "leader" then informed me about the clearance needed from the wall and how to scan the code from the attached tags so that my smartphone could be the wireless remote for the chair. Both men were kind to me.”
10AM - 9PM
8015 Oswego Rd, Liverpool
Mattress Stores
“Absolutely love this place! Incredible deals, great furniture. Huge selection! Couches, chairs, tables, beds, rugs, tv stands, coffee tables, and more! Jack helped us and he was amazing. He gave us space to decide what we wanted and when we needed him, he was incredibly helpful, patient, funny and kind. He even stayed late so we could buy everything we wanted without rushing. Excellent experience—we’ll be back!”
“Our experience with Bright Furniture was very, very good. We quickly needed a replacement for a broken boxspring. We found it at Bright Furniture and Mattress and not only was the staff knowledgeable and friendly but the prices were fair and the item in stock . Until later, when the store was about to close did I realize I had made a mistake and had bought the wrong size! I quickly contacted the store and once again found their assistance friendly, she was willing, so close to store closing, to swap for the proper size. I was treated respectfully and very much appreciated the awesome customer service. We will shop there again.”
10AM - 9PM
3430 Erie Blvd E, Syracuse
Mattress Stores
“We had the best experience with Raymour & Flanigan. Alicia was super kind and helpful, very knowledgeable. Seamless from start to finish as delivery was incredibly smooth as well. I wish I could remember my drivers names because I’d like to recognize them both as well. Fantastic all around!”
“Called and talked to John. I told him what I was looking for. Asked him a few questions he answered all of my questions but one. He told me he would research for the answer and call me back. He called me back in several minutes with the answer. I drove there and He showed me what I was looking for and how much. I made the purchase and can't wait to use my new mattress/box spring. 3rd purchase here and have been very satisfied with the purchase and the customer service. I highly recommend them. Thank You. John and Gene”
“We were met by Alexis when we first walked in. He was very pleasant and helpful. He made sure we knew all our options and was absolutely wonderful to work with. Will definitely be back!”
“Customer service is good, but it seems that they are not as stock up as you would like to be. They will however work with you on a great price and get it delivered if needed.”
“We came in needing a new fridge and we met Deena. Right from the start she was great! It’s like she knew what I was looking for, wasn’t pushy and was very pleasant. We also got a new king bed!! She went out of her way to keep us within our budget and made it work!! Our delivery date was a couple days away- and we had a quick, flawless delivery from Logan and Aaron! They were quick, professional and worked very well together. Had everything set up and hooked up and even stopped to pet our very large cat! Thank you Olum’s for your great service and your amazing staff! Thank you Deena, Logan and Aaron!! You guys rock!”
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“Omg. I have been looking for the right furniture for days, walked in American freight seen the sectional I wanted in the Syracuse location, but it wasn’t in stock. I went over to clay and met Jason who is really great, got my sectional and mattress!”