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“I smashed my phone screen and went straight to the nearest metro pcs and Tony was seriously amazing. I told him I needed to be at work and he had me hooked up with a new phone and everything transferred in less than 10 minutes. Give this guy a raise, we need more workers like this in the world :)”
“My son went wanted to upgrade his phone, Moe was very helpful, knowledgeable, & friendly. He listened to what was being said. I also ended up getting the T-Mobile WiFi while there, after he provided me with all the information - (good riddance spectrum!), & my daughter was in the area, having phone issues too, which he assisted her with. Highly recommend this location, very clean & organized, and excellent customer service.”
“AT&T at the Galleria has fast service, great knowledgeable reps and good customer service and a kiosk for quick bill pay. And it takes cash or apple/google pay!!!!!”
“I will give 5 stars for Brandon. Everytime he's taken care of my phone issues, he was very professional. I've been in this location several times and have interacted with several agents. My visit before this last one made me consider moving to a different vendor. Rude and short tempered agents ignoring concerns I and other customers had. A female agent more interested in ordering her lunch than helping the line of customers in the store that day. Another question is why is there NO designated Handicapped Parking? There are 2 1/2 parking spots in the front and several behind the store, that are INCONVENIENT to those of us who have mobility problems. Give us one of those spots please.”
“Staff in this location know what they are dong. Very knowlegeble. Did help me with y needs, went above and beyond to save money and accomplish what i asked. Great Location. Recommend!!!!”
“Very good experience. I was due for an upgrade and Janice helped me. Very patient, answered all of my questions and I left super excited to have my new iPhone 15 pro max!”
“I went in today after having a TON of confusion on the website, just wanting to trade in and upgrade from an iPhone 13 to an iPhone 14. The website told me I’d need to put a $400 down payment on the phone, trade in my old one for a $250 credit, and then pay the rest of the phone off for 36 months. I am so BEYOND THANKFUL I got Ashaley as the representative to help me. She was absolutely delightful! She was friendly, welcoming, extremely helpful, and I don’t think I’ve ever had a better customer service experience in my life- and I WAS a customer service representative at one point! She helped me upgrade to the phone I wanted without any down payment AND worked her magic to get me more credit from my old phone, and I mean enough to pay my phone bill for the next year or more! She did convince me to upgrade my monthly insurance, but with all the credit on my account, now if my phone breaks, I won’t have to pay a penny for a new one! I don’t know how she did it, but coming from somebody who was with Verizon just a couple months ago, I will never ever go back to any other service. I’m praying if I ever go into the Spectrum store again I get Ashaley. She was really just wonderful. Thank you so much?”
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“Shop at We Fix Galleria Mall Located Upstairs near Bath and body works
They Have everything you need from Iphone accessories to Samsung products They Take Great Care of their Customers
Top Tier Customer Service
Also have a in store Technician Cameron
Next time your in the mall stop and shop at We Fix store”