“Awesome experience. The whole crew was courteous, nice on the phone, empathetic when the bill was higher than expected (I have an old rusty van) and great to work with. The repairs were done right and the van drives like a new vehicle. I have worked in the automotive and customer service industry for over 35 years, these guys are one of the best I have ever dealt with. Thank you for getting the old girl back to right!”
“I'm a busy post doc visiting home for the holidays, and my Corolla was in serious need of front end repairs after years of neglect. Bill was was able to make me an appointment and get my car travel safe in time for my 400 mile trek back to New Haven CT. Bill was super friendly, patient and addressed every concern I had, all for an affordable price. In these modern times, skilled, honest, and hardworking mechanics that you can trust can be hard to find. But, Bill and performance auto are it. I would gladly bring my vehicle back! Thanks for the the job well done!”
“My first time going there was great. They had great customer service!!!! I had a nice man named Wally help me out alot. Very happy employees. I'll definitely go back!”
“As of right now, they seemed to have done a good job. The trucks were done in one day. They placed plastic over the seats. Now, if I get rust by the spring, I will come back and change my review. But for now, I like what they did.”
8:30AM - 5:30PM
19683 NY-12F, Watertown“Finding a good mechanic is like winning a prize- this one is the jackpot! Great service, no bs, not condescending to the layman. I'd give Rick and them boys 10 stars if I could!”
“On our way to Florida, not even being familiar with the area …the car engine light turned on.. The towing company recommended this wonderful garage/repair shop. Honestly best place I have ever brought my car… They were fast, friendly and helpful! We were on our way in no time! Seriously wish it wasn’t so far from home because I would trust them to maintain my car regularly! Best place near Watertown!!!! Thank YOU!Service: Auto engine diagnostic”
8AM - 8:30PM
918 Arsenal St, Watertown“The employees were very courteous and professional. Took me at the last second on a Monday and helped me out, didn’t try to scam me and were straight to the point! Thank you guys! :)”
“Ever since I was introduced to this mechanic shop, not only have they saved me money, but they have done a really great job with my vehicles! My only problem is that they're parking lot is really small. I hope that they get more revenue to build a bigger parking lot. They are very busy so if you would like to book them please call ahead to schedule an appointment. Walk-ins take a little bit longer, which is expected because of how busy they are. They do the job just as great as any dealership, but cost way less.”
“The guys at Goodyear are amazing! They got us in really quick and took great care of us and our truck. We will definitely be returning for any future services we might need. The assistant service manager, Ken, sets the bar really high!”
“They were fantastic. We hit a deer with our truck. They got us in for an immediate estimate and called us when parts were ready. They gave constant updates and when they ran into a snag here or there, they were forthcoming and worked hard to get the job done. We were very happy with their service!”
“Went for an inspection. Left with a new place for my vehicle. They are normal down to earth everyday kind of peopleDidn't try and coerce me into something my car didn't need.”
8AM - 8:30PM
1662 State St, Watertown“Had some work done on my car yesterday, and I can easily say I’ve never had a better experience at any other any other service shop. Not only did they resolve the issues I was having with my car, but you can tell that the staff/team here is passionate about what they do, and go above and beyond when it comes to quality customer service. I’m not the most educated person in regards to automotive issues, however Chris took the time to thoroughly explain what was going on, what they could do for me, and made recommendations for next time so I could plan accordingly. I sincerely enjoyed my experience at this location, and I will definitely be a returning customer. Thank you once again :)”
7AM - 5:30PM
23751 NY-342, Watertown“I've known John for years. I was a local mechanic before becoming an owner operator. They handle all my tire work. John knows the struggles of owning trucks. And makes suggestions on what would work best within my budget.”
“Saved us 5000.00! Local dealers said we needed a new transmission...A new conductor plate from Aamco was all that was needed. We made it back to west coast ...no problems! High recommendation. Thank you!!Service: Transmission”
8:30AM - 6PM
18406 US-11, Watertown“Excellent experience work with Matt to get the exact Camry Hybrid I wanted. His help in setting things up for our phones was appreciated and his orientation to the safety features and how the control them was great. The deal was good as well.”
“I first went to Davidson Ford near Wally's only because I was interested in a Bronco. The entire lot was all used vehicles with only 1 new Bronco. The experience was absolutely horrible, and they wanted 30k for a used vehicle with 33k miles and obvious cosmetic damage to the vehicle. The "best" they could do was drop the price to 29.5k. Before walking out the door I knew it was a mistake going anywhere other than Wally's!”
8AM - 6PM
18423 US-11, Watertown“Contacted the dealership and asked for a car to be brought from their other site so I could look at it. They brought it down two days later and got to test drive it. After that I had a great talk with the dealer and they sold me the vehicle just a few minutes after. From first impressions to being handed the keys they were great, the entire group of people I worked with to get the Nissan into my name.”
“Colton was able to get me in 2 days ahead of my appointment! That was awesome because I was likely not going to drive home for thanksgiving w/ how bad my tires were. He also got me a better set of tires than I had picked out online, for the same cost! 5 stars”
“Robert’s is the best in the area! As a woman, often people exaggerate issues with a car because they think they can get you to pay more. Never a worry here! They’re good people.”
“Went in for a simple car inspection and they found I needed new breaks among other things. They are patient and kind and I 100% recommend to anyone who gets nervous going in to get their car checked as they absolutely do not talk down to you like other places. So long as the gentleman who serviced my car works there they have my service.”
“I came to Chiappone's for the first time this year for an inspection. I required some work on the vehicle before it could pass and they were more than accommodating and a pleasure to work with. I highly recommend anyone go to Chiappone's for their auto needs.”
“If I could give this place 10 stars I would..to me 5 is not enough. Shawn has the best customer service me and my husband witnessed since we moved here from Maryland. We were having car problems and needed a rental to get us through the weeks so my husband and I can get to work till our car was finished. He understood our troubles and helped us and worked with us so we wouldn’t be stuck between a rock in a hard place. He was very informative about Watertown and where to go or what we needed to do in order for us to get our ducks in a row. Like I said we just moved here and knew nothing about anything. But Shawn helped us every step of the way. Very nice and caring person. Since we moved down here Shawn is the only person we trust and not take advantage of the fact we were not from here. And for that we are forever and truly Grateful for his excellent hospitality and excellent customer service. Thank you for everything.”
8AM - 5PM
231 Mill St, Watertown“I got a recommendation to come here.I am very glad that I did. They explained to me what needed to be done & got straight to the job. It all got done for me to pick up my car the very next day. Will definitely be coming back here. Great service.”
8:30AM - 7PM
23115 NY-12, Watertown“Great place to get your Honda repaired. Slightly more expensive than 2 other places I called, but the extras are worth it. They answered every question. They fixed a recall on my car. They work with Honda cars every day so they know what it needs. They always answered the phone. They kept me informed. They checked with me BEFORE they did the work. They were incredibly professional and I will be going back there anytime I need a repair on our three Honda vehicles.”
“Knowledgeable and Fair!I left my 75 Ford under the care of bones for a few weeks and they managed to accomplish everything needed to get my truck back on the road. Wish I would have went to Bones 1st before I went to those other mechanics. Recommended over all other mechanics in Watertown, fort drum, and the area.”
“Dave is a great mechanic. I cannot recommend him enough. He also doesn’t charge the astronomic prices as big shops do. Dave texted me updates with photos and called me when my truck was ready.”
8AM - 5PM
18230 US-11, Watertown“yeah this guy did a fantastic job I think I already posted about this guy was phenomenal all they needed was a plug in my tire I was in and out of there in 7 minutes definitely going to bring business back to him great job Watertown main Auto”
9AM - 5PM
26281 Mustard Rd, Watertown“Had work done here twice. Very pleasant experience each time. Got a 6 month sport coating the first time, and had to come back to upgrade to the 2 year coating with a polish. Q is flexible and informative of his services. You get what you pay for for sure. Respectful and passionate service.Services: Wheel washing”
“extremely friendly, informative, and well priced. i was in and out quickly and they took the time to explain and show me what was wrong with my belt. kim was also outstanding from the time i set my appointment to actually coming in to the shop. (they have really cute dogs too) i wont be taking my car anywhere but denners!!!”