Verizon's Buffalo store offers a wide range of services, from the latest mobile devices to 5G home internet and business solutions. Customers can visit the store in person or schedule an online appointment for a convenient in-store pickup or same-day delivery. The store is known for its excellent customer service, with staff members like Spencer, Marcos, Wil, Tom, and Evan praised for their expertise, patience, and dedication to ensuring a seamless experience. Reviewers highlight the friendly and helpful nature of the staff, who take the time to address any issues or questions. While the store can sometimes experience long wait times, the overall consensus is that Verizon's Buffalo location is the best in the northtowns, providing reliable and professional service to its loyal customers.
Greg is the best staffer I’ve ever seen at a phone store… Highly recommend this Verizon. He was super helpful and super funny.
March 2025
Issue with my new Z-fold and Spencer went above and beyond to assist me. 10 star service, Spencer is a tremendous asset to Verizon!
September 2024
The best customer service around! Thank you to Marcos, Wil, Tom & Evan for all of your help setting up a business account! They were all so helpful and persistent to make sure everything worked. Kudos to a great team!
