The Home Depot in Hamburg, New York is a go-to destination for home improvement and gardening needs. Serving the Buffalo community, the store offers a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies to tackle any project. The knowledgeable team is ready to provide expert advice and support for both DIY enthusiasts and professionals. While the store generally receives positive reviews, one customer had a disappointing experience with the third-party delivery service. Despite paying for the full delivery package, the delivery team caused significant issues, including flooding the kitchen, denting the fridge, and leaving a mess. However, the store manager Jessica K handled the situation well, acknowledging the problems and working to resolve the customer's concerns. Other reviews highlight the excellent customer service provided by employees like Marty, who was very knowledgeable and helpful in answering paint-related questions. Similarly, Robert in the lumber department was praised for his assistance in finding and cutting materials for the customer. In contrast, one customer was dissatisfied with the store's Halloween animatronics display, as the products were inactive and the staff did not provide any information or assistance. Overall, The Home Depot in Hamburg strives to offer a wide selection, competitive prices, and superior customer service to meet the home improvement needs of the local community.
