September 2024
Came in on the redeye and was told cars were sold out and that they couldn’t fill any of the reservations. Ended up catching a taxi downtown to hotel at 12 in the morning.
September 2024
One person at counter, supervisor walking around acting busy, isn’t dressed in uniform, over 8+ people in line… slow service even though I’ve already check in on app. What’s the point?
September 2024
Waited in line an hour and a half as presidents circle member. All other rental agencies here had no line. Hertz doesn’t know how to staff their branch relative to reservations.