Bay Ridge Subaru Service is highly regarded for its exceptional customer service and efficient automotive care. Customers consistently praise the staff for being courteous, professional, and friendly. Many have noted the quick turnaround for services, such as oil changes, brake repairs, and more complex diagnostics, often completed within a few hours. The team, including advisors like Marc and greeters like Jessica, is dedicated to ensuring customer satisfaction, taking the time to address concerns and answer questions. The dealership has built a strong reputation, with loyal customers choosing to travel significant distances for their services. Long-time customers appreciate the honest approach, as the staff only performs necessary work while providing valuable maintenance advice. Additionally, repairs, including those that other mechanics could not resolve, have been handled effectively, restoring vehicles to optimal performance. Overall, Bay Ridge Subaru Service stands out for its commitment to quality service and the well-trained staff who make every visit a positive experience.
Marc is a great guy highly recommend for anything you need. For my oil change he always gets me out fast. 11/10 great guy he also did my brakes fast and a good job.
September 2025
Team was helpful and professional. I’m very happy coming to the dealership and knowing my car is in good hands.
September 2025
My Forester is almost 10 years old. I have always taken it to Bay Ridge Subaru for service. The staff is always supportive and only do the work that is needed. My car is still running great.