Bay Ridge Honda Parts provides OEM Honda parts and accessories. The business is noted for its factory-trained mechanics who can diagnose problems, order genuine parts, and perform installations. Customers frequently praise specific staff members for being helpful, polite, understanding, and true professionals who know their work, answer questions, and solve issues quickly. The efficient and fast work of the mechanic team is also highlighted, with some mentioning a service like photography under the car. The waiting room has been upgraded to be more people-friendly, featuring unlimited Keurig coffee, TVs, outlets, and phone adapters. However, some customers note that the reception and check-in process can need improvement, citing occasional long wait times to enter the dealership and see a service advisor, even when appointments are made. Despite these occasional rough starts with wait times, the consistently praised staff and quality service make it a highly recommended place for many, with some calling it their first and only place for service.
Had an amazing experience at Bat Ridge Honda Parts. Edwin Chiong was incredibly helpful, attentive, and professional. Every detail was taken care of, and the service exceeded my expectations. Highly recommend to anyone looking for top-notch customer care!
July 2024
Thank you for the car service and Special thanks to Edwin Chiong who is really easy to work with, true professional who knows his work , answered all of my question and explained, i rarely seen this customer service nowadays.
May 2023
I liked the photography under the car and the efficient and fast work of the mechanic team, the reception of the audience needs to improve, we were the only two people there and it took them some time to receive us