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“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
12 - 5PM 9 - 11AM
683 Ridge Rd, Buffalo
Post Offices
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.”
“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
“I hope my cards arrive well...I asked for international stamps but the price seemed low.
Edit: They arrived quickly, I can't believe I paid so little for the stamps while at the Cheektowaga post office the employee asked me much more for simple "labels" (which worked well). damaged one of the cards)”
“I was really hesitant to use this location because of all of the bad reviews. Everytime ive gone in there though, there has NEVER been a line, and theres always at least 3 different smiling people behind the counter ready to help. Ive never had an issue here or encountered anything but friendly helpful employees. Im also ALWAYS on the look out for this google reviews famous "jennifer" , HOPING to get a glimpse of the person who has generated so many bad reviews. Ive been using this location regularly for the last 6 months and haven't had the pleasure of spotting her yet.”
“Stopped in right at the time they opened - I didn't really expect a whole lot except for some tired employees just looking to get through the day and for the first time I had a happy experience - Jackie helped me at the counter, she was extremely friendly and she was also smiling. I appreciate that! It made going into the post office early in the morning bearable!”
“The service was really nice. I’m satisfied with it however, there was a Bengali guy named Muhammad was very disrespectful. My brother is a minor yet he was asking him questions when I his sister and mother was present there. He kept pressing us to go get the passport pic taken while telling my bother (minor) to make appointments. Then proceeded to ask if he’s slow because I was doing stuff on behalf of him. He needs to learn to be respectful towards everyone including people from his own background and talk formally. Shout out to the colored guy who helped us. He was amazing. Thank you! You made my day ”
“Can definitely be busy depending on time but it is a PO never had any real issues been going there majority of my life get a occasional rude staff but one major flaw they never answer the phone”
8:30AM - 5:30PM
695 Washington St, Buffalo
Post Offices
“I like this email post, the lady always treats me very well and helps me with what I need, she is very helpful, it is a place close to me and I never have a problem. good and safe location”
“I normally wouldn't review a post office but I think this one is doing just fine despite a lot of negative reviews so BAM - 5 stars! I've always had good service from various staff members when I stop in to mail out packages. I don't feel rushed when I'm trying to choose which stamps I want. I have not had any bad experiences, ever, for the 13 years I've lived in South Buffalo. People also seem to complain about their mail carriers but ours is very friendly, accommodating and all around great.”
8:30AM - 6PM
1200 William St Rm 200, Buffalo
Post Offices
“I was trying to have several packages picked up. I’m unfamiliar with the process, So I reached out to my local post office, which is located on William Street in Buffalo. When I called the night before I spoke with Alicia, who was extremely helpful, Giving the important information I needed to make sure my package pick up went smoothly. When I called back the next morning to let them know I forgot to submit the online request she told me “no problem. I printed out and gave him the information from your prior request” she went above and beyond to make sure everything went smoothly, even calling him after I had just missed him. He came back 10 minutes later and was nice as ever.”
“Hey, I read some of these reviews and I went with mixed feelings to this post office. I had to ship out a package. I was ready to fight.Surprisingly I didn't encounter a tornado. In contrast, it was a mild southern breeze. Fun aside, Kris made me feel welcome and greeted me with a smile and processed the package speedily and we even exchanged some friendly conversation.It seemed that the other workers were professional as well. Kris exceeded my expectations by far. Good job.”
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“I run a side business so needless to say I am here a lot with packages to ship to my customers. Every time I'm here John or Mike never fail to put a smile on my face. These two go above and beyond to ensure stellar service and I actually look forward to my post office runs solely because of them. In fact, I once dropped my credit card in the post office and they made sure it got back to me. Now THAT'S unparalleled customer service. I love this location!”