“I got excellent customer service from Josh at store #37 in Oakdale Mall. I came in to switch phones and he told me about a program to lower my bills without my even asking. I appreciated that…as I’m always looking for ways to improve my budget!”
“Decent cell phone store at the local mall it is very minimal very clean very well-kept like most cell phone stores nowadays minimal phones in the building everything there is where you can look at it touch it so you can get a feel for what you would buy and then you can buy display items obviously are screwed down for the safety of the store integrity and it's a good place to go to get customer service”
“There was one employee who tried to scare us off by telling us it would be like an hour wait to be helped and then the phone set-up process would take four hours, but luckily we got a different employe who got us in and out of there in just one hour.”
“I hope their internet isn't as slow as their service ..
Waiting for 20 minutes and the queue hasn't gotten any smaller.?
However, when we did get served an hour later, the person was very helpful. I increased my rating from 3 to 4 out of 5.
Overall slow to get help, but very helpful in the end.”
“Had a great experience today at Verizon. My old phone completely stopped working, and they found a way to still transfer everything and get me into a better phone for less money. Thanks so much to Gabe and Laura!”