“I love this bank for many reasons. However, I ordered a new Debit card on 10/17/2022. I still have not received it, and they’re charging me $25 to “expedite” it….”
“Though Trustco Bank is based and HQ'd in NYS, they went through some expansion in early 2000s. Trustco Bank now has 148 branch locations, 53 of which are in the state of Florida with majority of the customers they serve being seniors who live in Florida in the winters and come back to the Northeast in the summer.The Bank is fairly active in the local community and their niche product is the mortgage. My experience at this branch while I made a visit to make my payment was satisfactory with a person greeting me when I walked in and the teller had q smile on her face and was being efficient.”
“The manager, Andy Ortiz, from the Key Bank Ballston Branch, has been extremely helpful in navigating the process of obtaining business bank and credit card accounts for several of my businesses.It has been pleasure to work with him throughout the entire process.”
“The manager, Andy Ortiz, from the Key Bank Ballston Branch, has been extremely helpful in navigating the process of obtaining business bank and credit card accounts for several of my businesses.It has been pleasure to work with him throughout the entire process.”
“Greatest customer service out there. Get yourself a bank like TCT FCU. Morgan is seriously one of the best if not THE best account rep I've had across any business I've interacted with. Thank you thank you thank you”