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“Oh my god, Jeffry M saved my life today. Literally and figuratively. My phone looked like it was dying and he did magic and I was nearly in tears. I am here from out of town singing a gig at Carnegie Hall, and couldn’t not have my phone. And without hesitation, Jeffry figured out what was wrong and saved me. Absolutely would give 10 out of 6 stars. Also his manager is super sweet too.”
“Love this store!! Its is definitely the only t-mobile store I would go to.. Chris R really helped us out. He transferred all my data over to the new phone He was truly polite and friendly. Go see him if your on the Astoria Area on DITMARS Blvd”
“We had a GREAT EXPERIENCE signing up for SPECTRUM MOBILE PHONE service with CARLOS who was both extremely professional, highly knowledgeable,
and handled our two lines transfer
SEAMLESSLY.
A very POSITIVE experience with CARLOS at the Astoria Spectrum Store on 31st under the N train
Thank you Carlos!!!”
“Had a really great experience switching providers. Albert went above and beyond to ensure that my family had everything we needed with the new plan we signed up for. Can’t thank him enough. A pleasure to experience quality customer service.”
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“I went to this store because they are around the corner from the Assurant provider who kind of screwed things up when they fixed my cracked screen. The screen was fixed, but my phone number became compromised,l; that is a whole other story. Although they were unable to fix my problem, they did everything they could to figure out what the problem was on their end. They also helped me realize that the two T-Mobile stores in my area did not install the new SIM card properly. They placed the SIM card in but never punched in my phone number. They then directed me to go to the main store in Times Square because that store has the District Managers who have better access to tech support.Still, I appreciate that they took the time to help me figure out what was wrong.”