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“Having an account over 5 years, they have provided an excellent service, everyone I met were helpful professional. With the new ATM upgrade I can do most of the transaction on the ATM. Thank you and keep up the good work.”
9AM - 5PM
28-31 31st St, Astoria
Banks
Open 24 hours
2856 Steinway St, Astoria
Banks
“I have been banking with Citi for nearly 20 years all over the country and this branch has the best customer service I've ever experienced. I went in on a weekday to pick up some foreign currency. There was no wait and I was helped by Ximena, who was so kind. She told me one of my CDs was expiring that day and offered to roll it over to a new plan that offered a higher interest rate, it was done within seconds. She also gave me a list of places to visit when she learned where I was traveling. These were all above and beyond things that she really didn't have to do, but really personalized my experience and made me feel welcome. The tellers and staff here give you a small-town banking experience on a busy street in the big city. I will definitely be returning to this branch for all my banking needs!”
Open 24 hours
3818 Broadway, Astoria
Banks
“a ok chase bank in astoria that was able to help me with some money transfers for an elderly relative as long as i had the correct authentic paperwork and other documents ready for inspection . the customer service rep who helped me seem to know what he was doing as he was quick on his computer doing whatever he needed to do. while i was waiting its funny how banking at your local branch has change over the years due to online banking . no longer are multiple window tellers needed , no longer long lines and now most action is done via the self service atms in the lobby, how times have changed. great , all my transfers are done and now its time to grab a gyro.”
“Most banks ask you to sit down and wait for service but at this location I was assisted professionally and quick. Bank teller welcomed me and directed me to the person I had to see. Employee Sherlay was super friendly and helped me during my visit. Thanks again”
9AM - 5PM
38-18 Broadway, Astoria
Banks
“Roza at the entrace was extremly helpful and professional in managing a problem that was caused in another Chase Bank. Exfellent customer care by all emplyees I met here.”
9AM - 5PM
41-02 Broadway, Astoria
Banks
“They're nothing special, although I've been happy with them. They're small and only have a handful of branches, but they a part of an ATM network which has free ATMs everywhere, mostly in bodegas and pharmacies, so that really softens the blow of foregoing a national retail bank. All in all, I'm happy to support a smaller bank over Chase or BOA, though, and if you're worried about not having a huge ATM network--it hasn't been a problem.”
Open 24 hours
2216 31st Street, Queens
Banks
“i am dropping td bank as my primary bank as customer service quality has dropped the last couple of years and dumping the self service coin machines didnt help . citibank is now my number one bank for my banking needs and the branch in astoria is very good for personal customer service. the lobby foyer area is well kept and has plenty of easy to use atm machines and the main entrance has a customer service rep ready to help and to the left is the line to do banking biz with a teller. i went in person to get a change of address and order check refills and the gal customer rep was extremely nice and helpful. good citibank branch in astoria , td bank sorry you have been let go from the being my number one.”
9:00 AM - 5:00 PM
31-17 Broadway, Queens
Banks
Open 24 hours
3506 Broadway, Astoria
Banks
“i am dropping td bank as my primary bank as customer service quality has dropped the last couple of years and dumping the self service coin machines didnt help . citibank is now my number one bank for my banking needs and the branch in astoria is very good for personal customer service. the lobby foyer area is well kept and has plenty of easy to use atm machines and the main entrance has a customer service rep ready to help and to the left is the line to do banking biz with a teller. i went in person to get a change of address and order check refills and the gal customer rep was extremely nice and helpful. good citibank branch in astoria , td bank sorry you have been let go from the being my number one.”
9AM - 5PM
21-21 Broadway, Astoria
Banks
“I can always rely on the ATMs to work for deposits or withdrawals. Never had a problem with my experience at the counter or a representative. Sometimes there’s a line for the counter because people are being difficult. I come here atleast twice a week”
Banks
Banks
Banks
“I desperately needed a notary and none in my area were convenient. I called the UPS store and they suggested I try this bank. I called and Kerry told me the notary was there until 7! I made it here and they explained and took care of me immediately.wanda Torres, the notary took care of it all and was extremely professional and kind. BTW, parking is a dream!”