DePaula Mazda, located in Albany, NY, offers a wide selection of new Mazda vehicles, including popular models like the Mazda3 Hatchback, Mazda6, and Mazda CX-5, as well as used and certified pre-owned options. Customers appreciate the dealership's commitment to making the car-buying experience fast, fun, and hassle-free. The sales staff is noted for being friendly, accommodating, and professional. Many reviews highlight the outstanding customer service provided by team members like Tyler and Bill, who take the time to thoroughly explain different models and features without pressuring customers. The finance center is also praised for its fairness and professionalism, ensuring that customers feel comfortable throughout the purchase process. Overall, DePaula Mazda is recognized for creating a welcoming environment, with a smooth process from initial greetings to test drives and final purchases. Many customers recommend the dealership for its quality cars and excellent service, making it a top choice for families and individuals alike.
Great experience with Jake and frank! Thank you for making our purchase a breeze, frank has a great sense of humor I must add lol.
Jake is a handsome little button very professional.
Thank you, - Chi & Jose
September 2024
Happy to have done business with DePaula. Sales staff were very nice and accommodating. Frank in finance is a real great guy to work with.
August 2024
Picked up my CX5 on Wednesday 8/23. My sales person, Bill Varone was great! Professional, attentive and easy to work with. I would recommend Bill, Depaula Mazda and their staff, to anyone.
