-
January 2024 by Phil_- E -_Phil
Professional Quality Service. They're taking care of my faithful steed as I type this review.
-
December 2023 by Marianna V. Alvarez
I recently trade in my Jeep 2019 for a Hyundai Santa Fe 2023 and Martine from finance was such an angel and Braden who was our sales professional was another angel who make our dream real stress free very easy and smooth process. I recommend Braden Tidwell if you’re looking to get a car he is your guy and Martine from finance! Thank you Honda for the awesome experience!
-
November 2023 by Andrew
I had the worst experience today while getting a lube, oil and filter (LOF) on my Honda. I arrived at 9:25 (with an appointment) for 9:30 or 9:45. The car was not put on the rack for almost 40 minutes. The maintenance was completed at 10:55. I assumed that because I saw it parked in the lot. I did not get my paperwork completed until after I complained to one of the finance managers. I finally paid and left at approximately 12:20. THREE hours for a LOF with an appointment. Very disappointed.
-
November 2023 by Jaquelynn Flores
Purchased a 2024 CRV-Sport Touring and had it delivered to Albuquerque. The experience was fast, easy, and stress free. Braden was easy to work with and took extra time in Albuquerque to ensure I knew how the car would work. He and JR between my father in Las Cruces and me in Albuquerque to find the vehicle I was looking for. Levi with Braden drove my CRV up to Albuquerque and left it clean and well taken car of. It was a very good experience.
-
October 2023 by Mike Sveum
Lisa from the service department is super rude and unhelpful. Ask for anyone else. Everyone else I talked to were very helpful and polite after they messed up my car on a warranty fix. She wouldn’t call back after multiple calls over a 6 hour span. When I finally got ahold of her she was instantly rude
-
August 2023 by Vincent Alvarez
The crew at Borman Honda was excellent from start to finish, but shoutout to Braden, Bruce and Martin for working through everything with me! If y’all need any vehicle assistance I highly encourage that you head over to their location!
-
July 2023 by Sarah Molina
Just took home my first car and can say I’m very happy with the process! Braden & David were great during the process and I felt relieved knowing I wasn’t being pushed to purchase something I didn’t want. Even better, the car came in 1 1/2 weeks before expected. So happy with my new Civic, thank you!
-
June 2023 by Robert M.
I'm surprised by the negative reviews because based on my experience with Borman Honda, I think they've done a good job. Buying our 2018 CRV from them was quite tedious and took much longer than I think it should. However, we've been happy with the car and the service. I want to thank Paige in sales who just yesterday helped me pair my new Samsung phone with the car radio through Bluetooth. She was most helpful and it only took about 5 minutes. All in all, I've never had any serious problems with the folks at Borman.
-
June 2023 by Alan Nguyen
This had been, by far, the best car buying experience I've had. Very straight forward, honest, and professional dealership. I had put a deposit down, waited about 4 months for the car to arrive. When it did, they had kept the same price we agreed on and didn't pressure us with "dealer add on" fees. Thank you to Braden Tidwell for taking care of us. If you're looking to pick up a Honda soon, Braden's your guy.
-
April 2023 by Elvis Antillon
I wanna give a special thanks to Braden and team for helping me find the best option for my vehicle. I wanna thank Braden Tidwell by taking his time and making sure I had vehicle that I wanted in my hands. I highly recommend going directly with Him for a easy experience. He helped me through out the way and made my time easier. Above form being profesional and kind they really make sure you’re taken care of. I wanna thank Honda Borman for making a big decision easier. May God bless you all and I hope we can make more business in the future. Thank you!
-
April 2023 by Benjamin Currier
O. Rich Richards sold us a fantastic Honda Ridgeline. He made the experience absolutely smooth and simple. Worried that living in 3 hours north would make the negotiation difficult, Rich texted almost immediately at the price point I requested. He even drove the new car up to me to finish the sales process. Excellent service! I will be working with Rich and Borman for my future automotive needs!
-
March 2023 by Anne Lansing
We are from Utah. On our drive to Las Cruces we noticed that the air conditioner was not working. First thing Monday morning we went to the service department and talked to Lisa. She suggested places close by that we could get breakfast and said they would get the car in to a tech when they arrived at 8. She then made sure she kept her word. After the tech looked at ithe car Lisa let us know that the condensers wasn't working so they needed to replace it and some other parts. She let us know that they had all of the parts and would be able to repair our car that day. She then called the shuttle for us to take us back to the place we were staying. She said they would call us when our car was ready. Later in the day we received a call from Lisa that said our car was ready. We cannot thank Lisa, the tech that worked on our car and the rest of the staff enough for all they did for us. HIGHLY RECOMMEND!!Thank youRandy and Anne Lansing
-
March 2023 by Leeanne Favela
If I could put zero stars I would!! The manager at services can careless that the vehicle almost caused an accident. Laughs at customers because they are upset that the car almost caused a HUGE accident on a very busy road due to car braking for no reason. Then he said it would take 16 days to see me and cost $140. Las Cruces located sucks! I called EP located and they were very nice and said this coming Wednesday and no cost same issues. Never will I ever buy a car from Las Cruces dealership!
-
January 2023 by Angel Villalobos
Great experience! Just bought a brand new honda civic and the service was great throughout. Thank you to Braden for keeping us up to date throughout the months after reserving and Borman Honda for giving us the attention we needed to provide a smooth and easy deal.
-
January 2023 by Billy Garner
On 12/20/2022. We purchased the 2023 Mazda CX-9. Pierce Montoya was great. He helped us through the entire process. He was very knowledgeable and was not pushy at all. Great experience. I would recommend this dealership.
