Ferguson Plumbing Supply provides exceptional and top notch customer service. Staff members are helpful, courteous, gracious, upbeat, and kind with helpful suggestions. They are knowledgeable experts about the products and go out of their way to provide the absolute best service. Customers report being waited on promptly and having their questions answered thoroughly. The staff is adept at comparing products, locating specific items, and writing up orders. They offer guidance on delivery and diligently track orders. The showroom is described as lovely. Even in special circumstances, such as a return just after closing time, employees are accommodating and ensure the process is handled promptly and efficiently. This results in a great experience that customers highly recommend, with some noting it is among the best they have ever had when buying a large item. The overall atmosphere is one where customers walk in with problems and walk out with solutions.
Excellent Service from Noland every time! Always helpful and very informative. Highly recommended.
March 2023
Special thanks to the staff at Fergusons... Thanks to Lee and Brice ... you guys are awesome.... top notch service ... highly recommend.
February 2023
Tish and Brice are amazing people! They helped me out when I really needed. They go out of their way to provide the absolute best customer service. I walked in with a bunch of problems and I walk out with the solution. They deserve a promotion or a pay increase!
