DICK'S Sporting Goods in Woodbridge offers a wide range of sports, exercise, outdoor, and licensed merchandise. The store features footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and more from top brands. The staff are generally helpful and dedicated to assisting customers, with employees like Daniel going above and beyond to find specific items and Ethan providing detailed guidance on fishing lines with patience and good service. Customers appreciate the store's competitive online prices and the option to pick up in-store. The store is well laid out and visually appealing, making shopping enjoyable. However, experiences with staff vary. Some customers have encountered unhelpful or unprofessional behavior, especially at the checkout. In one instance, a cashier's attitude was dismissive and rude, leading to a negative experience, particularly when asking for help with a gift card or requesting to pump a soccer ball. Despite these issues, there are staff members like Jeff and Gabby who provide excellent customer service by assisting with product questions and helping with checkout needs. The store's overall environment is friendly and inviting, but the inconsistency in customer service quality has been noted. Customers value the knowledgeable employees and the store's wide selection, making it a convenient shopping destination for sports and outdoor gear. This location strives to combine good product availability with helpful service, though some staff training may improve overall customer experiences.
Daniel in the bike department is a star. Helped me pick out a birthday present for my 8 year old and gave awesome advice on what to buy. He wasn't salesy or pushy in any way - just real. Very helpful guy, it was appreciated and my son loved the bike
May 2024
Awesome place! Awesome service! Prices Too Damn High???
April 2024
Very good people and good, I left my phone there, and someone gave to the employee, they are keeping it for me nice and safe
