10AM - 8PM
109 N Ave W, WestfieldOpen 24 hours
1620 US-22 suite 325, Union“This company is very customer friendly my antenna broke and they sent me one free of charge!!!All I had to do was mail the other 1 back and now my router works perfectly again.”
“Shian Andrew is the nicest sales representative I have ever met at Verizon or anywhere . In fact, he is so knowledgeable, so courteous, pleasant and relational. Cheyenne spent so much time with me, assisting me with answering my questions and resolving all of the issues that I had. I am now leaving this store as much happier client and I feel secure with all the details that Cheyenne help me to take care of. I can’t thank Cheyenne Andrew enough for his dedicated service .”
10AM - 7PM
650 Shunpike Rd, Chatham“Sam is the best! Very professional and customer service was amazing! He saved me money and took his time making sure my new phone and watch were paired and ready to go when I left the store! Thanks Sam, you’ve gain a loyal customer and friend!”
“I've been to many Sprint stores in the area and in the city but the way I was assisted at this store surpasses my highest expectations. Even though the store had many customers the wait time was very minimal, and I was professionally promptly greeted. The staff all work in conjuction and help each other making any or all transactions as smooth as possible. Oliver primary rep that helped me and I couldn't be happier with how he handled everything beyond professional. All in all I know many Sprint stores are a drag to visit and usually have poor customer service but this store at the Livingston Mall is truly an A++++ store”
10AM - 6PM
West Orange“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
10AM - 8PM
32 Parsonage Rd, Edison“I bought my family to see what deals we have for our account, Brandon was there to greet us.I must say he is very patient, and gives great advice to help with our concerns.We will be coming back soon to upgrade 2 more phones.”
“One of the standout features of our engagement was the level of attentiveness demonstrated by Interglobe Communications. From the initial consultation to the implementation phase, their team was incredibly responsive, addressing our queries and concerns promptly and effectively.The quality of their services is unmatched. The phone systems they provide are efficient, reliable, and seamlessly integrated with our existing infrastructure.I highly recommend this company if you’re seeking reliable and innovative technology solutions for your business. They truly set the standard for excellence.”
10AM - 6:30PM
992 Springfield Ave, Irvington“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
10AM - 8PM
2565 US-22, Union“Had the most pleasant experience at thisT Mobile site. Mr Jermone was extremely helpful, patient and professional. Went above and beyond in a proffessional manner. Mr. Jerome helped to correct my accounts billing issues as well as set up my newly purchased watch to the phone. This is my favorite T-mobile store and Ive have visited them all in Union. They are kind and attentive. We need more Mr. Jerome's at your T-mobile stores.”
10AM - 8PM
711 E 1st Ave, Roselle“Amazing customer service provided by Luz. She delivers the attention and service needed to make the customer’s experience exceptional. She goes above and beyond in helping with any doubts or questions you may have.Perfect example of what customer service should be. Great work Luz!!”
10AM - 7PM
35 Broad St, Elizabeth“The customer service I received at this store was excellent Moe in particular was knowledgeable and was able to fix my problem with my phone in a minute I wish all Boost Mobile stores had employees like them”
“Came to change my phone because it wasn't working. Spoke with Amara and she sat there fixed the phone and explained how to use it and everything. Love this store.”
10AM - 7PM
95 Morris St, Morristown“I had a positive experience with the T-Mobile manager. Their customer service was exceptional, addressing my concerns promptly and ensuring a smooth resolution. The manager exhibited great communication skills and a deep understanding of the services, making the overall interaction pleasant and efficient.”
10AM - 8PM
7000 Hadley Rd, South Plainfield“We visited the store just before closing time today and the girl(forgot to note the name)accommodated even though we went to the store before closing time and answered all our questions and provided good suggestions for the issue we had with the phone. We are impressed by the great service”
“I purchased new phones on the T Mobile website, but I wasn't given boxes to return my old phones. I needed to bring the phone to a corporate store to return. The gentleman who helped me at the Short Hills store went above and beyond. He took care of all I needed to ensure the phones I was returning were boxed in proper order.”
10AM - 7PM
276 Main St, City of Orange“I Had a horrible experience at the west Paterson location earlier today and decided to come to the location in orange. Hector was super professional and made my experience great! I was in and out wishing a few minutes and the customer service was great. I will definitely be visiting this store again.”
“The best store I have visited... The Manager Peter gave me an excellent customer service, solved all my doubts and helped me setting up my phone... there are definitely employees who do their job too well... thank you Peter!”
10AM - 8PM
2175b US-22, Union“Steve was awesome very patient and informative HE WAS GREAT thanks Steve he didn't let me leave until all my devices was connected to my phone GREAT JOB STEVE!!!!”
“Went here to replace my cracked screen protector. The staff here was extremely courteous. I was helped immediately and they even offered me free products and services. Thank you! 10/10”
10AM - 7PM
61a E Mt Pleasant Ave, Livingston“I want to start off by saying I usually go to my local T-Mobile, however I stopped at this location because it was closer to my job. I had the best assistance from Yasmiry as she helped me with some trouble I had with my phone as well as considering an upgrade in the future. She was extremely educated and so nicely helped me through the entire process! I don’t usually write reviews, however, I had such a great experience and I will most likely continue coming to this location. I appreciate all of Yasmiry’s kindness and assistance! :)”
10AM - 8PM
2345 US Highway 22 Center Island, Union“Customer service. This is what's so important. Even though I was returning equipment because I canceled services, but they were very courteous and swift with the process. ??”
“Went today to pick something that I ordered online . First of all, verizon has some really good deals online . Have never seen such offers with T-Mobile or ATT. I switched to Verizon and it's the best decision I made . Nice service and super good customer service . This location was excellent . When I went in I saw so much crowd and was thinking it's gonna take time .. but saw so many VZ employees inside . There were atleast 4/5 employees helping customers .. I had to login to one of their terminals , and I got assisted in 4-5 mins . Loved their service . Il surely recommend this location to others..”
“Great experience! Robert greeted and diagnosed issue. He tried to help me get seen quickly. Calif helped to find Shaleah and she was fabulous. So efficient elegant and helpful.My SIM card failed and they replaced it quickly. Back in action.”
10AM - 8PM
899 St Georges Ave Suite 13, Woodbridge“Honestly I walked in to try my last shot to fix the mess that I had over the phone with the outsourced agents before cancelling any service that I had with xfinity … I was expecting more from xfinity but unfortunately I had the worst experience, the agents were telling lies over the phone just to make the sale and convince me to get the so called promotion which at the end turned to be legit scam. the assistant manager did an awesome job and made everything right that day(Dec 27) (don’t recall the name I guess was Jouan). Many thanks & I appreciate your assistance.”
10AM - 8PM
495 Prospect Ave Suite 509, West Orange“I was an Xfinity customer for 2 years so I can say from personal experience the service is spotty to say the least (Wi-Fi and security camera), the company never offered any refunds for any days I couldn't use the service. I'm always out working so I don't have time to sit at home and wait all day for a tech. I moved to a new apartment which is not Xfinity ready so I am returning their equipment and getting my service from Optimum.”
9AM - 6PM
536 N Broad St, Elizabeth“Alianne give the most amazing customer service a rep can give.. because she to the time to look into my account and explained to me that i could have a better understanding of what was going on with my account..she never once made me feel i asked to many questions or show any signs she was impatient with me..SHE IS EVERYTHING CUSTOMER SERVICE SHOULD LOOK LIKE IN LEADERSHIP!! I DEMAND SHE HAS A RAISE FOR THE OVER THE TOP AND EXCEPTION SERVICE THAT OFFICE AS A WHOLE GIVES!!!”
10AM - 8PM
1620 US-22, Watchung“Stopped by here on a Sunday morning sometime after store opening to drop off my trade-in. Service was quick and the store associate helped me right away. I was in and out of the store within ten minutes. I’d recommend going early in the morning when the store opens to avoid busy crowds and the store associates being spread too thin.”
“I purchased three phones along with corresponding lines approximately two weeks ago, and I must express my gratitude for the exceptional assistance provided by both Aldo and the manager (him). Not only are they incredibly courteous individuals, but they also demonstrate a high level of professionalism in carrying out their responsibilities. I wholeheartedly recommend their services.”