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“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Haley helped me so much. I'm not tech savvy at all, and make me getting a new phone and the best deal possible! 5 stars isn't enough for a recommendation. Thank you again.”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“Great experience. We were greeted right away and a representative was quickly there to help. Got exactly what we wanted, offered more items but were not pushy to sell. Gave us exactly what we asked for.”
“He greeted me. Unfortunately, my phone was broken by screen protecting. So... thanks to my insurance covered. He will get a replacement. I'm looking to make sure to check......my phone is not good. Cause alignment bit off way. Then he offered me a second glass and tried again to make sure it was perfect alignment.
He did take care and very policy. He smiles. Them was good job. ?”
“Thank God or Deshaun and Heidi. They have such great spirits. They could physically see how stressed I was and was able to get my new phone restored. I was in apple across the hall for hours. Thank God I was able to get a new phone free of cost. Heidi and Deshaun kept me in a positive spirit. I'm sitting her currently waiting for my new phone to update. I needed some kindness today and they showed it.”
“Very nice receiving staff. They even uploaded me 1 day earlier before my scheduled appointment it helped me to move on my next load. About 4 trucks can park in their yard for overnight”
“My wife and I recently visited the store and had an excellent experience with Puma. She was knowledgeable and friendly. She took the time to understand our needs and recommended the perfect deal for my wife. I appreciate her honesty and the lack of pressure to buy the best 4th of July promo. The store was clean and well-organized, making it easy to find accessories and compare different devices. The checkout process was quick and seamless. Overall, I highly recommend the Middlesex location for anyone looking for a new phone.”
“After having issues connecting my home cameras to my 5g i contacted the general customer service number and was told to visit the closest Optimum location. And so I brought my device to this edicon location to be switched out for one that gives me an option to connect to their 2.4g and 5g. The female representative assisted me with the exchange after the initial young male representative didn't seem to be familiar with that issue. Didn't take more than 10 minutes. I was in and out. I was satisfied with the service.”
“Katyana Perez was such an amazing T Mobile representative. She was very knowledgeable and radiated a great deal of positivity when answering my questions and concerns. The team also works well with each other and keeps the store running smoothly. I would definitely recommend stopping by and getting your business done with Kayana Perez at the Menlo Park location .”
“I only went to this location to pick up a pre- order phone, friendly customer service, efficient, I was in and out 10 minutes later, just what I wanted and needed.”
“This review is for that best customer centric rep Leo. He is beyond amazing and the way he helped us with porting my husband’s phone number was beyond amazing. He solved the issue in 10 minutes that this store manager and another rep couldn’t resolve and just misguided us to contact the old service provider. Thankyou Leo!! you are truly amazing!!!!”
“Where do I start Dwayne so such an amazing team member her be explained everything very well any questions I had he made sure I did not leave the store until I had no more questions he’s a valuable employee to the team he seemed like such an outgoing person I can tell he really cares for his customers thank you so much for that amazing experience”
“Wonderful experience!
My old phone was having difficulty transferring files to my new phone... The salesperson accepted the challenge and tried many different ways of making the transfer with ultimate success! I am so grateful and happy that he was so dedicated, persistent, and competent! ...And friendly on top of that! Many, many thanks ?”
“Not a big review writer but had to comment on the service I received at Short Hills Mall Verizon today. Patrick is just awesome! So knowledgeable and professional, friendly and helpful. Every Verizon store needs a Patrick!”
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“Joseph helped me twice. Not just a great guy, but is very knowledgeable when it comes to technology and Verizon. Got two new phones, he made the process seamless and satisfying. Would 100% go back to him and that store.”