Springfield Acura is a highly regarded dealership known for its excellent customer service and professional staff. Customers appreciate the friendly and helpful approach of the sales team, with many mentioning specific representatives who go above and beyond to ensure a smooth and satisfying experience. Osvaldo and Oscaldo Bravo are praised for making the car-buying process easy, fast, and informative, always ensuring customers understand every detail. Richard “Rich” Passananti has been a trusted professional for many years, with loyal customers returning for multiple vehicles due to his knowledgeable assistance and personalized service. Richard Morales is also recognized for providing an immaculate experience, demonstrating patience, multitasking skills, and a genuine effort to find the best deal for each customer. The staff at Springfield Acura makes customers feel welcomed, often greeting them at the door and offering snacks and drinks during wait times. Overall, the dealership consistently delivers exceptional experiences, making it a top choice for those seeking quality vehicles and attentive service. Many customers have become lifelong clients, praising Springfield Acura as the best Acura dealer around.
The service advisors are very helpful They found the issue with our vehicle and fixed it just in 2 days, Gave us a service loaner while they fix it very nice vehicle 2025 RDX A spec.
January 2026
I had an excellent experience with Damian who made sure I got the vehicle that fits my wants and needs. Would Highly recommend.
January 2026
Dealership was great and went above and beyond for there service