BMW of Springfield Collision Center, also known as Celebrity Collision Center, is proud to be the first BMW Certified Repair Center in the nation. Located behind the dealership at 5c Cornell Parkway, Springfield, NJ, the center accepts all insurance providers and services all makes, making assistance easy and convenient. With over 50 years of experience, the collision center offers computerized estimates and works with insurance companies to restore vehicles to their pre-accident condition. Repairs are guaranteed for a lifetime, ensuring quality and peace of mind for customers. The shop is known for its top-quality work and efficient service. Customers have praised the team for their professionalism and promptness, with one mentioning that their car was returned in immaculate condition quickly. Beyond repairs, the dealership also provides a positive car buying experience, with staff members who are friendly, knowledgeable, and honest. Several reviews highlight excellent customer service from salespeople and finance managers, who listen to customer needs and avoid pressure tactics. The dealership's team makes the car buying process smooth and enjoyable, providing thorough assistance during test drives, explanations of features, and setup of new vehicles. Customers appreciate the straightforward approach and personalized support, making them feel valued. However, some mention issues with pricing and discounts, noting that the dealership did not honor third-party offers like TrueCar, which affected their purchasing decisions. Overall, BMW of Springfield offers high-quality repairs and a friendly, professional sales environment, earning a solid reputation among customers.
