Carol Robinson's customer service was well above par! She is extremely knowledgeable, and answered EVERY question I asked, graciously, and fully. I was conflicted between Thermador and Miele. She was made the decision-making process much easier. Miele it is.
February 2024
I have a brand new induction cooktop and it is a lemon. After 3 mos. They are trying to tell me it works when my food burns in the middle of a burner / pan and doesn’t cook on the outer edge of the pan. It’s raw. Worst service I have ever had . This is not how a luxury brand should operate.
June 2023
I am wasting my day fighting for a $1000 rebate that I am due from Miele. This is the second poor occurrence with their rebate process and it seems to reflect on a disingenuous corporate management.
Visit the Miele Experience Center in Princeton to experience and test all Miele premium appliances. Need advice about products such as Miele washing machines, dryers, vacuum cleaners, dishwashers or coffee machines? Or would you like us to help with planning your new kitchen, featuring a Miele oven, combination microwave, induction hob or refrigerator? Pass-by in our Miele store or make an appointment with our experts. Enjoy chef-prepared snacks and drinks during our monthly events. Participate in workshops to select the perfect appliance and enhance your cooking skills. The Miele Experience Center in Princeton provides a complete experience in cooking, washing, drying, and cleaning.