“Stopped by on the way to NC, due to an emergency mechanical issue and from the moment we got there, the owner didn’t even hesitate and took care of us right away. Very professional and very efficient. Wish it was closer to home bc i would 100% recommend.”
7:30AM - 6PM 9:30 - 10:30PM
151 N Dupont Hwy, New Castle“I been renting cars from the location for years. Customers service is amazing. In and out and. Every time I go there to pick up or drop off a car the agent is always happy. Hopefully I’m they favorite customer ?. Casey & Jesse COREEN give you guys 100000 stars”
“Great location. They always go above and beyond beyond to make sure I’m comfortable with my rental. Never had a bad experience here and rent cars about 4-6 times per year.”
“This was second time using this location for my rental needs and Tre was fantastic! She had a glowing personality and was eager to help. When I picked up my rental it was a Honda CRV she apologized for no sedans and said they would call if one came available. Told her not to worry because whatever she gave me that day would be what I would keep until I got my car back. The gas refilling charge was $2.98 a gallon, much cheaper than the $3.68 a gallon at shell. Overall another excellent experience with Enterprise!”
“I recently rented a car at Enterprise and had a fantastic experience, thanks to Nancy, the agent who assisted me at check out. She was polite and professional from the moment I walked in, greeting me with a pleasant smile. Despite the area being full of customers, Nancy’s acknowledgment of my presence and her clear timeline for assistance were much appreciated. She apologized for the delay, explaining they were busy, but her empathetic approach and professionalism exceeded my expectations. This level of service was outstanding and will definitely keep me coming back. Thank you, Nancy, for making my experience so positive!”
“This place is fantastic. Always ready with a range of reliable strong,clean,and modern vehicles. Extremely reasonable pricing paired with exceptional customer service. The kind of experience you hope for but fall short of when you go to some kind of corporate entity. Like Enterprise or the like. I don't know about you, but if I have the chance to engage with a local business that I know I can depend on. I'm putting my money and trust in someone like the ultra kind ,and always accommodating folks at Lady Liberty. They really make you feel like you've made the sound decision when taking part in their service. I know I can count on these folks when I gotta get some miles down in a hurry. Thank you for always helping me travel safe and in style Lady Liberty.”
“I have nothing but great things to say about this company and the Lady Boss who started it. I've had to extend my vehicle many times and she is brilliant about making sure my needs are taken care of thru my rental process. She provides A PLUS customer service , when you rent one of her vehicles you can rest assured this company makes things smooth and easy. An additional note here on a personal level, she listened to my rant about why I needed a vehicle ASAP and this is unheard of these days! I felt like a person and not a bottom dollar. I will use this company again and highly recommend it.”
7:30AM - 7:30PM
151 N Dupont Hwy, New Castle“No problems. Fast & easy! Inside the airport, quick walk to car. Customer service representatives were friendly! No problems receiving my car after normal hours because they have someone working during certain hours after close for Avelo flights. Drop off was a little further away. Need to follow signs for drop off can be confusing. 7 passenger SUV did not have much trunk space.”
“Just wanted to show some love, to the best car rental place in town ,specially the train station enterprise. Specially Jose who was a the man, who went above and beyond to help me out , and teach me something new on this great experience, also wanted to thank Dae'shawn aswell.”
“My experience with my first rental here was pretty smooth. Easy booking process, smooth pickup and seamless drop off. The staff was great and the car was really smooth. New Toyota Corolla and really well-maintained. All electronics were working just fine.”
8AM - 6PM
100 French St, Wilmington“The rental car had a cigarette smell, but not so bad that I couldn't deal with it. The car itself was nice and my experience at the counter was pleasant (more so when I returned the car that when I picked up).”
“Great Location for rental options. Well maintained clean cars whenever i picked at this location. Casey and Ginger are very helpful in clarifying any questions about rentals. Easy pick up and drop off services.”
“I rented a car here for a very reasonable price. The gentleman at the desk was friendly and efficient. He gave me an upgrade without extra cost. The car was brand new & drove well. Will be returning when I need to rent again!”
“The service I received was very personable and helpful. I had an issue with the vehicle I was originally assigned but Tremaine and Dae’Shawn quickly resolved the situation. The personalized service I received from Tremaine was refreshing, she checked on me after the vehicle switch to ensure I was satisfied. This is a smaller location than I’m used to renting from so they don’t have as many car options, especially for customers with status. I took off one star with hopes that corporate will work to get this amazing team better vehicles.”
“Very glad to see that Corporate has replaced the prior operator with a very attentive operator. Location is not very busy based on bad prior management. Good Luck to the new young lady trying to make it work :) !”
8AM - 5PM
100 M.L.K. Jr. Blvd, Wilmington“Called yesterday as I had many questions about my rental and extending it via online as I usually have problems with such, however this time was a smooth transaction, I was helped by brother Rakim, whom was very informative and knowledgeable satisfying all my questions and concerns. Thank you will be renting here again!”
Open 24 hours
100 N Walnut St, Wilmington“Visiting from out of town and my first Zipcar experience in DC area. The instructions to find the car are pretty detailed. App makes it very easy to make reservations. I did have trouble booking a one way trip so ended doing a round trip instead. I also couldn't figure out how to give the car to valet since I had to lock it. Other than that, it was convenient, easy and gave me a car for a half day to run errands. Very helpful to have in the city”
8AM - 5PM
168 N Dupont Hwy, New Castle“Came here after an awful experience at Enterprise nearby. Shanice was extremely professional and pleasant, she had the car that was promised to us, made sure it was clean and sanitized, and spent the time to orient us to vehicle operation. Most importantly, she treated us with respect and smiles in total contrast to the other rental company! I suggest anyone looking at reviews here disregard the previous negative reviews as they are very old.”
Open 24 hours
11 E 3rd St, Wilmington
“Van was ready when i arrived and freshly washed. Very clean inside and smelled great. Toney was very courteous and helped me get on my was. Offers a Great 14 passenger van for team building trips!”