10AM - 8PM
22 Lexington Ave, Passaic10AM - 7PM
1006 US-46 Ste 5, Clifton“This Verizon Store, located on route 46 in Clifton, New Jersey, has provided me with the best customer experience of any I’ve been to. This week I was having cellular connection issues with a replacement iPhone, and they resolved it quickly with no problem. Today, I made a second visit and purchased some accessories. On both occasions, the representative I worked with, Ty, was very professional, knowledgeable, and courteous. Between that and a very short wait time, I will certainly return to this location if I have any future needs. Much appreciated!”
10AM - 6PM
West Orange“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
10AM - 8PM
46a S Park St, Montclair“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
Open 24 hours
1115 Broadway Floor 12, New York“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
Open 24 hours
246 W 38th St, New York“We're glad to find Frantic Link as our service provider. Very fast internet speed, and VoIP phone service just works as good as the traditional landline but more features. The cost is less than any other providers. Great customer service.”
10AM - 8PM
286 Main St, Hackensack“My days with T-Mobile have come to an end, days of OmniPoint & VoiceStream are over; moved onto AT&T but one last thing is Benny at the T-Mobile Hackensack, NJ store provided me perfect customer service to the end as I was handing in my 5G Internet Gateway. Kudos to Benny a definite 5 star experience!!”
9AM - 8PM
424 Park Ave S, New York“Isaac went above and beyond in helping me upgrade my iPhone. His positive attitude gave me the best experience at this branch and he was also attentive to the other customers entering the shop.”
“I have used Natural Wireless since August 2020. The service is excellent and fast. I had a service tech help me one time and he was timely, pleasant and professional even though I think I was the cause of the issue. Also, they have never increased my price!Many thanks NW!!”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
10AM - 8:30PM
2100 88th St G-4, North Bergen“I came in with an issue with my bill I was very update because my auto pay did not go through so Marilyn was able to call and help me out with this issue. I been to another t-mobile stores but she is one of the best !”
“So happy I decided to to make my provider switch through this store. Adam was super helpful! I was in a time crunch to get everything done and Adam made it happen! Excellent service, for sure!”
10AM - 9PM
1156 US-46 #15, Little Falls“Staff is very courteous and helpful. Even when very busy. Customer service and satisfaction are high priorities here! Special shout out to Cisco! Thanks for all your help and patience!”
“So I went to T-Mobile at Time Square. I was expecting a difficult time. In such a busy place it can be hard to get an associate to assist you. Well my experience today could not have been further than my presumption. Upon arrival I was met by Angel a floor manager. My iPhone 13 Pro port has not been working for months. I feared I would have to upgrade. Angel took my phone and immediately began an inspection. She personally cleaned the port area and after 5 mins with her my phone is now charging as good as the day I got it. So please regional managers recognize Angel and her exemplary service. I even offered to pay for her services and she graciously denied me with a smile. 20 plus year customer of T-Mobile and I am grateful and satisfied. I hope this review finds it's way to her next review.”
10AM - 8PM
2181 Broadway, New York“I received the best customer service in my life! The employees Fred and Jaylin(I hope I spell it right) went extra 10 miles to help me get everything i wanted, everything i needed and even more! They showed me empathy and care, I cant be happier to visit TMOB on 77Th before the New Years Eve , that made my year for sure! Thank you T-mob, you do a great job choosing the best to represent you!”
9AM - 6PM
1180 6th Ave, New York“I had no cell service for FOUR days. I spoke to so many representatives at different stores and over the phone and none of them could fix my issue. At this store location, Jay was not only able to figure out the issue quickly but fixed it under 10 minutes. THANK YOU JAY!!”
10AM - 8PM
2016 Broadway, New York“In February, out of my frustration with AT&T, I walked into TMobile, and Ben came to my rescue. He took his time to help me, and even when we had an issue unlocking the phone, he was patient and kind. He has wonderful customer service skills, is very communicative, and made sure he signed me up with all the necessary T-Mobile apps. Give him a raise. Cheers to you!! Great employee. If you're in New York, definitely visit this store.”
10AM - 8PM
124 W 34th St., New York“Vito has OUTSTANDING Customer Service skills and should be rewarded as he is a TREMENDOUS asset to the company! TMobile needs to do whatever it takes not to ever lose him because he will be the reason people will stay with the company and not switch to a different company! Thank you, Vito! YOU ARE THE BEST!⭐️⭐️⭐️⭐️⭐️”
10AM - 6:30PM
992 Springfield Ave, Irvington“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
10AM - 8PM
66 9th Ave Unit C, New York“We were lucky enough to be served by the store manager and he was nicest guy I have ever seen in a phone shop. If you want to go to a T-Mobile store in NYC, go to this one!”
“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
10:30AM - 7PM
263 W 23rd St, New York“Karan & Vic were AMAZING!!!! They beyond helpful, stayed late, were quick & made the entire process a fabulous experience! 100% coming back here again!!!! Thank you!!! These are the type of people every company wants working for them!!”
10AM - 8PM
647 Hamburg Tpke, Wayne“Today is Wednesday June 13th I went to the Wayne store T-Mobile and it was Mike and Kay awesome people they help me one two three he did everything for me they took care of me they were so nice they help me with everything I5 min we needed themThank guys”
“Went for an upgrade from my 11 it was an easy process, the vibe feels totally different whole new staff. Really missed that kid Dre or Dray!! He always was so nice and helpful, kept the place rocking!! I recommend here nonetheless better than going to Paterson LOL.. Love LOVE the new 15 PRO!”
“Just wanted to post a special thank you to Leah who works in this location. It was such a pleasure working with her. She was so detailed-oriented, answered all of our questions (and we had many of them), and most importantly was friendly and pleasant throughout the whole process. I would highly recommend you visit this location and ask for her - she's the best! If you want someone knowledgeable, patient, and works quickly to resolve your questions/concerns, definitely go with Leah!”
9AM - 7PM
141 8th Ave, New York“What I needed to get done. This store didn't provide it, BUT the customer service from the guy in the store was GREAT! He gave me the address to the store that could help me. He was also able to answer all of my other questions.”
10AM - 8PM
495 Prospect Ave Suite 509, West Orange“My experience with Xfinity's customer service started off frustratingly, as I spent 8 hours navigating their online support chat and the 800 number, without much success. However, everything turned around when I met Vladimir, an exceptional specialist at the West Orange location. From the moment he took on my issue, Vladimir showed genuine concern and determination to resolve my problem. Despite the complexities, he stayed with me until everything was sorted out.
Vladimir's dedication and expertise are truly commendable. He single-handedly transformed what was a day of frustration into a positive experience. His commitment to customer satisfaction is exemplary, and it's clear that he deeply cares about his customers' concerns. Xfinity is fortunate to have someone like Vladimir on their team, and I believe he deserves recognition for his outstanding service. In fact, he has all the qualities to lead and inspire others in his role.
Thank you, Vladimir, and the West Orange team, for turning my previously disappointing experience with Xfinity into a success. I'm confident that with employees like Vladimir, great things are in store for this location.”
10AM - 7PM
175 Passaic Ave, Kearny“At this store, I had a great time. The best part was talking to Scott and Chris, who are more than just coworkers and act like families. The staff was friendly and helpful. They welcomed me and provided me with all the information I required.”
“Mike G. was the best, he helped me with everything we needed with my cell phone and my account! Still the best Mike G. I say it again you are the best. I'll be back soon thanks!”